2100 Pleasant Hill Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (109 reviews)

Sonia M

December 09, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 09, 2024

Michael L

December 01, 2024

Ricardo showed up as scheduled and fixed the lever arm on my ice maker right away. Easy and secure credit card payment system using your own phone.

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear Ricardo fixed your ice maker promptly and that you found our payment system convenient.

Sears Home Services on December 01, 2024

Caroline S

November 26, 2024

I was not happy with Sears customer service but with technician, he is awesome. I will give 5 stars to Sears refrigerator technician. Was really good and fast.

Source: Google

Customer service response - Thank you for your feedback, Caroline! We're glad to hear our technician provided excellent and fast service for your refrigerator.

Sears Home Services on November 26, 2024

Donald H

November 19, 2024

The tech was great very professional

Source: Google

Customer service response - Thank you for your positive feedback, Donald! We're glad to hear our technician provided professional service.

Sears Home Services on November 19, 2024

B K

November 18, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 18, 2024

Beverly

November 16, 2024

Excellent service technician and was very professional. He did a thorough maintenance evaluation and was extremely detailed.

Source: Google

Customer service response - Thank you for your positive feedback, Beverly! We're glad to hear our technician provided professional service and a thorough maintenance evaluation.

Sears Home Services on November 16, 2024

Wayne D

January 17, 2025

Very knowledgeable and pleasant. I would give him 6 stars!

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 13, 2024

Carl S

November 12, 2024

Technician arrived on time & solved the issue instantly.

Source: Google

Customer service response - Thank you for your positive feedback, Carl! We're glad to hear our technician was punctual and resolved the issue quickly.

Sears Home Services on November 12, 2024

Lavern W

November 03, 2024

Knowledgeable of the ice maker issue. Hence, resolved the problem in a timely manner. Very helpful and humble brother.

Source: Google

Customer service response - Thank you for your positive feedback, Lavern! We're glad to hear our technician was knowledgeable and resolved your ice maker issue promptly.

Sears Home Services on November 03, 2024

A C

October 24, 2024

Ricardo L.is a great tech. He is very professional and we were fortunate to have him return to repair our washer. A few months ago he replaced the compressor in our freezer.

Source: Google

Customer service response - Thank you for your kind words about Ricardo L.! We're delighted to hear he provided professional service for both your washer and freezer repairs.

Sears Home Services on October 24, 2024

Average Rating: 4.2/5 (109 reviews)