Appointment Lookup
802-552-4364
2100 Pleasant Hill Rd Reviews
Read reviews from customers who used our services at 2100 Pleasant Hill Rd
Total reviews
186
Average Rating
4.2/5
Thank god this one is still open, however the original Sears closed a while ago.
Rock M,
Customer service response - Thank you for your feedback, Rock! We're glad to still be here to assist with your appliance repair needs.
Sears Home Services on 1790561097612
Biju T,
Customer service response - Thank you for the amazing 5-star review, Biju! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789592512699
Lewis,
Customer service response - Thank you for the amazing 5-star review, Lewis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788464511866
Fabiana did a great job and she was very personable, professional and knowledgeable.
Darlene D,
Customer service response - Thank you for your feedback, Darlene! We're glad to hear Fabiana was personable, professional, and knowledgeable in her work.
Sears Home Services on 1787030693861
Good knowledge and very clear understanding of the work.
Rosalba S,
Customer service response - Thank you for your feedback, Rosalba! We're glad to hear you found our service knowledgeable and clear in understanding the work.
Sears Home Services on 1786309415529
Great Job .. Got our refrigerator back working pronto !!! Definitely appreciate the great business !!!
Antonio D,
Customer service response - Thank you for your feedback, Antonio! We're glad to hear your refrigerator is back working promptly and that you appreciate our service.
Sears Home Services on 1784649481743
Penny C,
Customer service response - Thank you for the amazing 5-star review, Penny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783956186108
Bill was knowledgeable, professional, thorough, and provided the diagnosis analysis we requested for our washer. Please commend him on a job well done. CSM (R) Tony Willis
CSM W,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Bill was knowledgeable, professional, and thorough in providing the diagnosis for your washer, and we'll be sure to commend him for a job well done.
Sears Home Services on 1781316089522
This service call was due to my refrigerator water dispenser running at almost a trickle. The Sears Service technician was excellent in his troubleshooting and isolating the problem. However, the cost of the repair was almost $700.00, which I thought was completely outrageous. I asked for a breakdown of the cost of the part vs. labor, and the part itself was $200.00 plus dollars, and the labor was 400 plus dollars. Of course I opted out of the repair. I asked for the part number of the valve that need to be replaced, and I found the brand-new OEM part on Amazon for less than half the cost that Sears wanted to charge. I watched a YouTube video and replaced it myself, which took all of 15 minutes. The moral of the story is, When in doubt DIY.
Ronnie H,
Customer service response - Thank you for your feedback, Ronnie! We're glad to hear the technician was excellent in troubleshooting, and we apologize for the cost concerns.
Sears Home Services on 1779662376173
Sarah P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779474476912
Awesome, great customer service. Great communication, excellent work.
Lady K,
Customer service response - Thank you for your feedback! We're glad to hear you had a great experience with our customer service, communication, and work quality.
Sears Home Services on 1778691010313
Tech was professional and kept me updated on all he was doing.
Ralph J,
Customer service response - Thank you for your feedback, Ralph! We're glad to hear the tech was professional and kept you updated throughout the process.
Sears Home Services on 1777930820071
The technician did a wonderful job fixing our microwave. He was very professional, and provided great service.
Thao H,
Customer service response - Thank you for your feedback, Thao! We're glad to hear the technician did a wonderful job fixing your microwave and provided great service.
Sears Home Services on 1777417724745
WILLIAM C,
Customer service response - Thank you for the amazing 5-star review, William! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777389081735
Overall, good repair experience although scheduling aspect of the transaction could definitely have been better. The repair, ordering process and installation by the technician however, went smoothly and the technician was professional, knowledgeable, courteous and thorough.
Sam C,
Customer service response - Thank you for your feedback, Sam! We're glad to hear the repair and installation went smoothly and that the technician was professional and thorough, and we appreciate your patience with the scheduling aspect.
Sears Home Services on 1776880486720
My technician that came to repair my LG washing machine was well trained, did a complete diagnostic and broke down the results in layman's terms. Great experience!
Reagan C,
Customer service response - Thank you for your feedback, Reagan! We're glad to hear the technician was well-trained and provided a thorough diagnostic with clear explanations.
Sears Home Services on 1776691376876
Excellent, thorough service. Thank Anthony for his patience and follow-through.
Tony H,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Anthony provided excellent and thorough service with patience and follow-through.
Sears Home Services on 1776300740706
Quick and good.
Senovia D,
Customer service response - Thank you for your feedback, Senovia! We're glad to hear you received quick and good service.
Sears Home Services on 1776095764752
Michelle S,
Customer service response - Thank you for the amazing 5-star review, Michelle! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775715355823
He was very kind and patient
Venessa G,
Customer service response - Thank you for your feedback, Venessa! We're glad to hear our technician was kind and patient during your service.
Sears Home Services on 1775006496783
Kathleen S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773623883643
Isreal not only helped us with a top-notch appliance repair, he also gave us valuable advice to keep it running well. He also went above and beyond by being careful moving the appliance, mounting it securely, and giving honest, realistic feedback. Thank you!!
Scenery,
Customer service response - Thank you for your positive feedback! We're glad to hear Isreal provided excellent service and valuable advice, ensuring your appliance is well-maintained.
Sears Home Services on 1772670445994
Alex was great from our 1st communication through the repair of my appliance. I would request him again if I need service in the future.
Lynda G,
Customer service response - Thank you for your positive feedback, Lynda! We're glad to hear Alex provided great service from start to finish, and we look forward to assisting you again in the future.
Sears Home Services on 1772496127213
Thank Anthony for explaining what causes my dryer from heating up. Replacing the element. Cleaning the Lint out of the vent. Etc...
Rosetta W,
Customer service response - Thank you for your positive feedback, Rosetta! We're glad to hear Anthony was helpful in explaining the issue and resolving it for you.
Sears Home Services on 1769997190090
Youlanda B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1769746822080
