816 Walnut Square Blvd Ste A Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (19 reviews)

Tony C

May 28, 2024

We were very impressed with Erik. He did a good job with the repairs on our refrigerator.

Source: Google

Customer service response - We're thrilled to hear Erik did a great job with your refrigerator repairs! Thank you for sharing your positive experience.

Sears Home Services on May 28, 2024

jaynie C

March 20, 2024

Ray was knowledgeable in his job. Very nice!

Source: Google

Customer service response - Thank you for your kind words! We're delighted to hear about your positive experience with Ray.

Sears Home Services on March 20, 2024

Lynne B

January 17, 2024

Polite, knowledgeable and efficient. Excellent customer service on my washing machine.

Source: Google

Customer service response - Thank you for your kind words and positive feedback regarding our polite, knowledgeable, and efficient service. We greatly appreciate your business and are glad to hear that you had an excellent customer service experience with Sears Appliance Repair.

Sears Home Services on January 18, 2024

Mary J

January 18, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Mary! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 18, 2024

Rod P

January 18, 2024

Very knowledgeable and a wonderful person

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician.

Sears Home Services on January 18, 2024

Kim F

December 21, 2023
Source: Google

Jason K

April 07, 2025

Not happy. Pretty sure, with the info I gave during my initial call that they knew what was wrong. Guys were here for 5 minutes, "We know exactly what's wrong, but they don't make the part, we can't get it or fix it. That's $130, thanks." Guys were nice enough, but a complete waste of time/money.

Source: Google

Customer service response - We apologize for the trouble you've faced, Jason. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on April 07, 2025

Average Rating: 4.8/5 (19 reviews)
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