1308 W Walnut Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cathy M
Michael did great, it was an easy fix thankfully!
Customer service response - Thank you for your review, Cathy! We're glad to hear that Michael was able to provide an easy fix for you.
Sears Home Services on April 15, 2025
CAROL H
Dwayne was very personable and knowledgable. He discussed in detail with us our options for repair or replacement of our washer. He was great, would highly recommend him👍👍
Customer service response - Thank you for the 5-star review, Carol! We're glad to hear that Dwayne was personable and knowledgeable in discussing your options.
Sears Home Services on January 13, 2025
Penelope L
Glenn was very knowledgeable! He knew what the problem was and called the company to tell the problem!! I was glad he came! Problem was not solved! He called necessary people to fix problem!!!
Customer service response - Thank you for your review, Penelope! We're glad to hear that Glenn was knowledgeable and took the necessary steps to address the issue.
Sears Home Services on January 12, 2025
Roger R
Technician Robert B was awesome. Very courteous and polite. On time and did good work. The accident with the broken pipe, was just that, and accident. It was nothing he did that caused it. Was then very prompt in explaining to us the process for getting the problem fixed.
Customer service response - Thank you for your feedback, Roger! We're glad to hear that Robert B was courteous and prompt in handling the situation and explaining the process.
Sears Home Services on December 16, 2024
Splashy N
Glenn arrived in a timely manner. Of course, the sound the fridge had been making was not happening when he arrived. He stayed long enough to hear some of the noise, and ended up having to take the back off several times before he found what we both hope to be the issue. He explained to it all to me in layman’s terms.
Customer service response - Thank you for your detailed feedback! We're glad to hear that Glenn was thorough and took the time to explain the issue clearly.
Sears Home Services on October 22, 2024
Taylor N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 30, 2024
Ben F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 16, 2024
Theresa C
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 15, 2024
Linda P
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 09, 2024
debbie H
He did a great job. Glad it’s fixed but shouldn’t have to wait so many weeks before getting repaired. It’s been well over a month. I appreciate gave same tech. Stove has been torn up twice for same issue. Melting mother board.
Customer service response - Thank you for your feedback and patience. We apologize for the wait and are looking into how we can improve our response times.
Sears Home Services on June 10, 2024
