Appointment Lookup
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2500 Airport Thruway Reviews
Read reviews from customers who used our services at 2500 Airport Thruway
Total reviews
215
Average Rating
4.5/5
They were great the worker and the warranty company always stayed in contact
Andre C,
Very professional and communicative. Made sure to ask if I had any questions.
Linda,
Very helpful an professional thank you for all you do.
Laura M,
*Price paid was a trade call fee.
khris S,
Customer service response - Thank you for your feedback, Khris. We appreciate your understanding regarding the trade call fee.
Sears Home Services on 1779019148607
Dave G,
Customer service response - Thanks for the great rating, Dave! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778735669558
The quality of work was great. However, I lost a day's work waiting on an early morning scheduled appointment that came in the afternoon. Please consider providing a smaller block of time, 2 - 4 hours so customers do not have to lose a full day of work.
Christine T,
Customer service response - Thank you for your feedback, Christine. We're glad to hear the quality of work was great, and we appreciate your suggestion on improving appointment scheduling.
Sears Home Services on 1756175307252
Charles S. was helpful and professional.
Elvis G,
Mr. Rafeal and Mr. Rapheal was very professional. They came to home in good spirits even though they had to travel over an hour away. They fixed our appliance in hardly any time. My only concern is with Sears it took over 2 weeks to get our fridge fixed because the part was on back order and then I was told that they would alert me when the part was in stock and being sent but I never received anything until the part showed up at my address. I grateful for the part coming in because buying ice was getting expensive to keep our food cool.
ALLYSIA M,
Tech was on time and very nice. I thought that the estimate was quite inflated, but that’s okay. I won’t call again.
Kim W,
Customer service response - We're glad to hear the tech was on time and nice, Kim. We appreciate your feedback on the estimate and will review our pricing to ensure it meets customer expectations.
Sears Home Services on 1744078441234
He did not fix the problem . He said it needed some wire. Now I am without air. Not satisfied at all
Dr W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775436215261
