2500 Airport Thruway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (131 reviews)

Kenneth W

July 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 16, 2025

Val M

July 14, 2025

The technician is knowledgeable, polite, and cleaned after the job. 👍

Source: Google

Customer service response - Thank you for your positive review, Val! We're glad to hear our technician was knowledgeable, polite, and left the area clean.

Sears Home Services on July 13, 2025

Madelin M

July 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 13, 2025

Mary N

July 03, 2025
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 02, 2025

Dana S

July 01, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 01, 2025

Erika E

June 29, 2025

Repair technician was very thorough and professional. My problem is with Sears & their charges!!! For some reason I need a separate policy for my freezer when I’ve been paying for an appliance warranty for over a year! Clearly bait & switch!!! I will be finding another service provider!!!

Source: Google

Customer service response - Thank you for your feedback, Erika. We're glad to hear the technician was thorough and professional, but we're sorry to hear about your experience with the charges. Please contact us directly to discuss this further.

Sears Home Services on June 29, 2025

Diane I

June 26, 2025

Technician arrived on time came in observed and made diagnosis and fixed the problem in a timely nanner

Source: Google

Customer service response - Thank you for your positive review, Diane! We're glad to hear our technician arrived on time and resolved the issue promptly.

Sears Home Services on June 25, 2025

John K

June 26, 2025

Very polite and knowledgeable. Got my home cool again!

Source: Google

Customer service response - Thank you for your positive review, John! We're glad to hear our technician was polite, knowledgeable, and got your home cool again.

Sears Home Services on June 25, 2025

Surletha H

June 24, 2025

The technician is very good. He knows his job. I only wish the job tracker would work better. The tech arrived after the estimated arrival time, that is ok but it would have eased my anxiety about him coming if the time could have showed as keeping up with him.

Source: Google

Customer service response - Thank you for your positive review, Surletha! We're glad to hear our technician was knowledgeable, and we appreciate your feedback on the job tracker.

Sears Home Services on June 23, 2025

Romadelawder56@gmail.com D

June 23, 2025

Polite, informative, and professional.

Source: Google

Customer service response - Thank you for your positive review! We're glad to hear you found our service polite, informative, and professional.

Sears Home Services on June 22, 2025

Average Rating: 4.6/5 (131 reviews)