2500 Airport Thruway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kenneth W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 16, 2025
Val M
The technician is knowledgeable, polite, and cleaned after the job. 👍
Customer service response - Thank you for your positive review, Val! We're glad to hear our technician was knowledgeable, polite, and left the area clean.
Sears Home Services on July 13, 2025
Madelin M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Mary N
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 02, 2025
Dana S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 01, 2025
Erika E
Repair technician was very thorough and professional. My problem is with Sears & their charges!!! For some reason I need a separate policy for my freezer when I’ve been paying for an appliance warranty for over a year! Clearly bait & switch!!! I will be finding another service provider!!!
Customer service response - Thank you for your feedback, Erika. We're glad to hear the technician was thorough and professional, but we're sorry to hear about your experience with the charges. Please contact us directly to discuss this further.
Sears Home Services on June 29, 2025
Diane I
Technician arrived on time came in observed and made diagnosis and fixed the problem in a timely nanner
Customer service response - Thank you for your positive review, Diane! We're glad to hear our technician arrived on time and resolved the issue promptly.
Sears Home Services on June 25, 2025
John K
Very polite and knowledgeable. Got my home cool again!
Customer service response - Thank you for your positive review, John! We're glad to hear our technician was polite, knowledgeable, and got your home cool again.
Sears Home Services on June 25, 2025
Surletha H
The technician is very good. He knows his job. I only wish the job tracker would work better. The tech arrived after the estimated arrival time, that is ok but it would have eased my anxiety about him coming if the time could have showed as keeping up with him.
Customer service response - Thank you for your positive review, Surletha! We're glad to hear our technician was knowledgeable, and we appreciate your feedback on the job tracker.
Sears Home Services on June 23, 2025
Romadelawder56@gmail.com D
Polite, informative, and professional.
Customer service response - Thank you for your positive review! We're glad to hear you found our service polite, informative, and professional.
Sears Home Services on June 22, 2025