2500 Airport Thruway Reviews

Read reviews from customers who used our services at 2500 Airport Thruway


Total reviews

232


Average Rating

4.4/5

September 26, 2026
Overall rating

David from Sears promptly identified my dryer issue and repaired it within a half hour. He was super friendly and helpful. I will definitely use this local Sears branch for future appliance repair needs.

Morgan B,

Customer service response - Thank you for your feedback, Morgan! We're glad to hear David was prompt, friendly, and helpful in repairing your dryer.

Sears Home Services on 1790424449213

September 18, 2026
Overall rating

David came to replace a part in our dryer. The initial technician misdiagnosed the problem but David made the correct diagnosis in minutes. I picked up the part locally and he returned the next day to complete the repair. David is a professional! He is knowledgeable, polite and makes your problem easy to understand.

david S,

Customer service response - Thank you for your feedback, David! We're glad to hear that David was professional, knowledgeable, and able to correctly diagnose and fix the issue with your dryer.

Sears Home Services on 1789774028496

September 05, 2026
Overall rating

Excellent service and Great communication. I recommend to everyone Sears Appliance Repair.

Jose R,

Customer service response - Thank you for your feedback, Jose! We're glad to hear you had excellent service and great communication, and we appreciate your recommendation.

Sears Home Services on 1788701849452

August 30, 2026
Overall rating

The repairman was wonderful!

john V,

Customer service response - Thank you for your feedback, John! We're glad to hear the repairman was wonderful.

Sears Home Services on 1788067094296

August 27, 2026
Overall rating

Good

Sheryl D,

Customer service response - Thank you for your feedback, Sheryl! We're glad to hear you had a good experience.

Sears Home Services on 1787874436814

August 24, 2026
Overall rating

Very professional and courteous

Towanna T,

Customer service response - Thank you for your feedback, Towanna! We're glad to hear you found the service professional and courteous.

Sears Home Services on 1787676501573

August 11, 2026
Overall rating

Made a call for my less than 4 year old dryer. Service was top tier and did not take long at all. Thank you for your wonderful customer service and communication on what should be done.

Danielle B,

Customer service response - Thank you for your feedback, Danielle! We're glad to hear the service was top tier and that you appreciated the customer service and communication.

Sears Home Services on 1786491051181

July 29, 2026
Overall rating

Darryl was quick, but efficient. He diagnosed the issue performed the required steps and I'm back with cold air in preparation for another summer scorcher. Polite and professional. If I need anyone he would my go to before anyone else if you all could make that happen.

Willie J,

Customer service response - Thank you for your feedback, Willie! We're glad to hear Darryl was quick, efficient, and professional, and we'll do our best to have him assist you again in the future.

Sears Home Services on 1785423551962

July 27, 2026
Overall rating

Service was excellent! he was very knowledagble!

Madhavi T,

Customer service response - Thank you for your feedback, Madhavi! We're glad to hear the service was excellent and the technician was knowledgeable.

Sears Home Services on 1785156696340

July 25, 2026
Overall rating

Very knowledgeable and experienced technicians. Only downside is the price of Labor which is basically half of what you’re paying for.

Christian L,

Customer service response - Thank you for your feedback, Christian! We're glad to hear our technicians were knowledgeable and experienced, and we appreciate your input on the labor costs.

Sears Home Services on 1785021549320

June 10, 2026
Overall rating

Jorge C,

Customer service response - Thank you for the amazing 5-star review, Jorge! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781126462257

June 09, 2026
Overall rating

Richard M,

Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781048689193

June 09, 2026
Overall rating

Hattie J,

Customer service response - Thank you for the amazing 5-star review, Hattie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781038842969

June 09, 2026
Overall rating

Lemihn took the time to make sure the job was done correctly. He took the dryer completely apart and cleaned the inside. Absolutely amazing work. Couldn’t ask for better.

Jbreezy P,

Customer service response - Thank you for your feedback, Jbreezy! We're glad to hear Lemihn took the time to ensure the job was done correctly and provided amazing work.

Sears Home Services on 1781038639406

June 02, 2026
Overall rating

The brother was beyond professional, knowledage and polite. Top notch tech really enjoyed the way he handled things

E. I,

Customer service response - Thank you for your feedback, E. M. Clark II! We're glad to hear the technician was professional, knowledgeable, and polite.

Sears Home Services on 1780443336553

May 22, 2026
Overall rating

Vernie S,

Customer service response - Thank you for the amazing 5-star review, Vernie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779469243903

May 21, 2026
Overall rating

Did great work and was very knowledgeable in his field of employment.

Michael P,

Customer service response - Thank you for your feedback, Michael! We're glad to hear the technician did great work and was knowledgeable in his field.

Sears Home Services on 1779395565020

May 20, 2026
Overall rating

Francine N,

Customer service response - Thank you for the amazing 5-star review, Francine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779310162444

May 20, 2026
Overall rating

Very polite ! He also advised tips on where to purchase new appliances. Highly recommended!

Kenya C,

Customer service response - Thank you for your feedback, Kenya! We're glad to hear the service was polite and that you found the appliance tips helpful.

Sears Home Services on 1779308413857

May 13, 2026
Overall rating

Rose C,

Customer service response - Thank you for the amazing 5-star review, Rose! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778776939625

May 11, 2026
Overall rating

Vicki S,

Customer service response - Thank you for the amazing 5-star review, Vicki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778534089677

May 10, 2026
Overall rating

My technician, Lemihn, did a great job getting my dryer fixed quickly!

Jenna G,

Customer service response - Thank you for your feedback, Jenna! We're glad to hear Lemihn did a great job fixing your dryer quickly.

Sears Home Services on 1778415333373

May 07, 2026
Overall rating

Paulette W,

Customer service response - Thank you for the amazing 5-star review, Paulette! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778147296852

April 30, 2026
Overall rating

Our unit is ancient and has been repaired multiple times. Darryl once again got the A/C running quickly. Much appreciated.

Jim M,

Customer service response - Thank you for your feedback, Jim! We're glad to hear Darryl was able to quickly get your A/C running again.

Sears Home Services on 1777526555420

April 29, 2026
Overall rating

Professional, on time when he say, he is a great technician and polite.

Larry D,

Customer service response - Thank you for your feedback, Larry! We're glad to hear the technician was professional, punctual, and polite.

Sears Home Services on 1777496829742

Showing 1 - 25 reviews

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