2201 Henderson Mill Rd NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (216 reviews)

Bea W

March 19, 2025

Aaron could not have been nicer or more professional.

Source: Google

Customer service response - Thank you for your 5-star review, Bea! We're glad to hear that Aaron was nice and professional during your service.

Sears Home Services on March 18, 2025

Em H

March 16, 2025

He was very professional he got in get it done and he was out

Source: Google

Customer service response - Thank you for your 5-star review, Em! We're glad to hear that our technician was professional and efficient.

Sears Home Services on March 16, 2025

Jackye' S

March 13, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 13, 2025

L. D

March 13, 2025

Anthony was my technician. He was friendly, cordial and professional. He arrived on time and immediately began diagnosing the problem with my Kitchenaid Microwave. It was found that it needed multiple parts and to determine whether it would be repaired or replaced. The decision to repaired or replaced has not been decided at this time. L.M. Deanes

Source: Google

Customer service response - Thank you for your 5-star review, L. Mildred Deanes! We're glad to hear that Anthony was friendly, cordial, and professional while diagnosing your Kitchenaid Microwave issue.

Sears Home Services on March 12, 2025

Wilson F

March 10, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating, Wilson! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 10, 2025

Iris S

February 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 19, 2025

D M

January 27, 2025
Source: Google

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on January 27, 2025

Cassandra C

January 27, 2025

My Technician was professional, courteous, knowledgeable and kind. Thank You 🥰

Source: Google

Customer service response - Thank you for your 5-star review, Cassandra! We're glad to hear that your technician was professional, courteous, and knowledgeable.

Sears Home Services on January 27, 2025

Liz G

January 26, 2025

Our technician, Xavier, was professional, friendly, knowledgeable, and great at communicating. It was simple to make the appointment, with good follow-up messaging. The pricing was clear up front with no surprises. Overall, an easy resolution to our broken dryer.

Source: Google

Customer service response - Thank you for your 5-star review, Liz! We're glad to hear that Xavier provided professional and friendly service, and that the process was smooth and transparent for you.

Sears Home Services on January 26, 2025

Bruce B

January 26, 2025

Easy, fast, and efficient. Great service technician.

Source: Google

Customer service response - Thank you for your 5-star review, Bruce! We're glad to hear that you found our service easy, fast, and efficient.

Sears Home Services on January 26, 2025

Average Rating: 4.6/5 (216 reviews)