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802-552-4364
2201 Henderson Mill Rd NE Reviews
Read reviews from customers who used our services at 2201 Henderson Mill Rd NE
Total reviews
418
Average Rating
4.4/5
On time. Communicated well. Made the repair. Easy experience. William did a fabulous job.
C M,
Customer service response - Thank you for your feedback, C Mac! We're glad to hear William communicated well, was on time, and made the repair an easy experience.
Sears Home Services on 1794055884193
Great technician. Very honest, helpful, and knowledgeable. Appreciated the job he did.
Amber M,
Customer service response - Thank you for your feedback, Amber! We're glad to hear you found the technician honest, helpful, and knowledgeable, and that you appreciated the job done.
Sears Home Services on 1793652083966
Awesome got me up and running great customer service
charlita N,
Customer service response - Thank you for your feedback, Charlita! We're glad to hear you received great customer service and are up and running again.
Sears Home Services on 1793631673958
Excellent, knowledge customer service . On time and update arrival. Thank you.
Rox S,
Customer service response - Thank you for your feedback, Rox! We're glad to hear you received excellent, knowledgeable customer service and timely updates.
Sears Home Services on 1793120926687
Julia B,
Customer service response - Thank you for the amazing 5-star review, Julia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793027335699
Larry D,
Customer service response - Thank you for the amazing 5-star review, Larry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793020849227
Dejuan was very competent, helpful and professional.
Cynthia Z,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Dejuan was competent, helpful, and professional.
Sears Home Services on 1792935206399
Appointment was easy to make and the tech arrived the next morning. The tech quickly identified the problem, found the best price for parts and service, ordered parts and took my payment before scheduling an appointment for the repair. Payments are by card or check and can be in full or half down and half after repaires are completed. Parts shipped to me the next night and my tech, Brie, came out the following morning to complete the repair in about 30 minutes. My washer runs like new again and saved me hundreds of dollars by not replacing it with a new machine. Will use again!
Jonathan O,
Customer service response - Thank you for your feedback, Jonathan! We're glad to hear the appointment process was smooth and that Brie efficiently completed the repair, saving you money on your washer.
Sears Home Services on 1792777481377
Barbara T,
Customer service response - Thank you for the amazing 5-star review, Barbara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792691959833
Eli was great! He cleaned up my washer and gave great tips on what I can do to make sure my washer always run good and stays clean on the inside
Antoinette R,
Customer service response - Thank you for your feedback, Antoinette! We're glad to hear Eli was great and provided helpful tips to keep your washer running well and clean.
Sears Home Services on 1792689837403
joyce M,
Customer service response - Thank you for the amazing 5-star review, Joyce! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792536272538
Ian was professional & courteous. We had a good discussion about the problem & how to resolve it.
Bob G,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Ian was professional and courteous, and that you had a good discussion about resolving the problem.
Sears Home Services on 1792522032190
Lynn was great !!!
Andi R,
Customer service response - Thank you for your feedback, Andi! We're glad to hear Lynn was great.
Sears Home Services on 1792260200353
Ian was very professional and considerate. Unfortunately, my dishwasher sometimes works and sometimes doesn't, so he couldn't find a problem, since it decided to work when he was present. The A.I. calls to confirm the appointment, which have nothing to do with the tech, were horrible. They were constant and quite annoying. Please just send a confirmation text. No one wants to talk with A. I.
Alex T,
Customer service response - Thank you for your feedback, Alex! We're glad to hear Ian was professional and considerate, and we appreciate your input on the appointment confirmation process.
Sears Home Services on 1790364253638
Mr. Gillis was professional and courteous. I would be glad to receive services from him in the future.
Mark B,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Mr. Gillis was professional and courteous, and we look forward to serving you again in the future.
Sears Home Services on 1790560721865
Technician was very knowledgeable and professional.
Sam B,
Customer service response - Thank you for your feedback, Sam! We're glad to hear the technician was knowledgeable and professional.
Sears Home Services on 1789865451711
Johnny,
Customer service response - Thank you for the amazing 5-star review, Johnny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789572335089
Ian is an excellent technician. He’s diligent and thorough and has knowledge of the appliance that allows him to properly diagnose and repair the issue.
Marsha T,
Customer service response - Thank you for your feedback, Marsha! We're glad to hear Ian was diligent, thorough, and knowledgeable in diagnosing and repairing your appliance.
Sears Home Services on 1789486993339
HAL L,
Customer service response - Thank you for the amazing 5-star review, Hal! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789234837182
Lois W,
Customer service response - Thank you for the amazing 5-star review, Lois! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789053900935
Michele B,
Customer service response - Thank you for the amazing 5-star review, Michele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788846165988
Kevin C,
Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788289925478
Chassity M,
Customer service response - Thank you for the amazing 5-star review, Chassity! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788276128854
Jermain was communicative, professional and efficient!
Toni M,
Customer service response - Thank you for your feedback, Toni! We're glad to hear Jermain was communicative, professional, and efficient.
Sears Home Services on 1788218568324
Aaron did an excellent job repairing our oven. I would recommend his services to anyone without hesitation.
A. A,
Customer service response - Thank you for your feedback, A. James! We're glad to hear Aaron did an excellent job repairing your oven and that you would recommend his services.
Sears Home Services on 1787679026906
