2201 Henderson Mill Rd NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (230 reviews)

Patty M

June 11, 2025

Very happy with the service! Ian explained everything he saw and what was going on with my old washer!

Source: Google

Customer service response - Thank you for your 5-star review, Patty! We're glad to hear that Ian provided clear explanations and that you're happy with the service.

Sears Home Services on June 10, 2025

Sonja T

June 10, 2025

Anthony was very communicative during the repair and made suggestions on how to maintain going forward

Source: Google

Customer service response - Thank you for your 5-star review, Sonja! We're glad to hear that Anthony was communicative and provided helpful maintenance suggestions.

Sears Home Services on June 09, 2025

Wallace-Sanders K

June 10, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 09, 2025

Ravindra G

June 03, 2025

Friendly Good communication skill Helpful

Source: Google

Customer service response - Thank you for your 5-star review, Ravindra! We're glad to hear that you found our service friendly, with good communication skills and helpful.

Sears Home Services on June 03, 2025

Jesse V

June 03, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 03, 2025

Haden B

June 02, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 01, 2025

dina T

June 02, 2025

Anthony is an excellent service technician. He arrived on time as well as being a courteous and conscientious technician. He explained in detail the necessary repair and performed it in a timely manner. I would not hesitate to recommend his services in the future as well as a raise. God bless you!

Source: Google

Customer service response - Thank you for your 5-star review, Dina! We're glad to hear that Anthony was excellent, courteous, and performed the repair efficiently.

Sears Home Services on June 01, 2025

Cameron C

May 29, 2025

Ian was awesome. The SEARS system works very well.

Source: Google

Customer service response - Thank you for your 5-star review, Cameron! We're glad to hear that Ian was awesome and that the SEARS system worked well for you.

Sears Home Services on May 28, 2025

Richard S

May 27, 2025

The Service Tech arrived timely and was personable and courteous. He explained the problem and it's repairs to fix the issue. He did not have the part with him but showed us how we could get the part and fix it ourselves with ease. Thank you for your service and we'll use your services in the future for our appliance repairs.

Source: Google

Customer service response - Thank you for your 5-star review, Richard! We're glad to hear that our technician was timely, personable, and provided helpful guidance for your repair.

Sears Home Services on May 26, 2025

Rossi K

May 26, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 26, 2025

Average Rating: 4.6/5 (230 reviews)
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