6000 N Point Circle Reviews
Read reviews from customers who used our services at 6000 N Point Circle
Total reviews
170
Average Rating
4.4/5
Eli was terrific. Knowledgeable, concise and through
Robert B,
Customer service response - Thank you for sharing your positive experience with Eli! We're glad to hear he met your expectations with his expertise and thorough service.
Sears Home Services on 1716342633392
The tech was here on time and proceeded to thoroughly check our furnace and AC. He was very polite. I was pleased with the outcome. I will definitely continue to use Sears.
Ann M,
Customer service response - Thank you for your positive feedback, we are glad to hear about your satisfaction with our service and look forward to serving you again in the future.
Sears Home Services on 1711609124291
Xavier was wonderful! He was able to arrive ahead of schedule, he was knowledgeable about my products + concerns, and he was able to address everything in a timely manner. I highly recommend him, Ian, and sears!
Jessica G,
Customer service response - Thank you for sharing your positive experience with Xavier and recommending our team! We're thrilled to hear about the prompt and knowledgeable service you received.
Sears Home Services on 1711609159406
Part came in the next day, very fast delivery. It did take a week for Sears to schedule the technician to come back in install the part. The technician was in and out in no time and took care of the installation.
Veronica B,
Customer service response - Thank you for sharing your experience; we're glad the part arrived quickly but apologize for the delay in scheduling the technician. We appreciate your patience and are happy the installation was completed efficiently.
Sears Home Services on 1711431037821
Yuko,
Very knowledgeable and on time
B. G,
Customer service response - Thank you for acknowledging our punctuality and expertise in appliance repair. We appreciate your feedback!
Sears Home Services on 1710811771784
Marion P,
Customer service response - Thank you so much for the fantastic 5-star rating, Marion! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1710391448035
Matt M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1708497982247
Did a great job
Wallace D,
Customer service response - Thank you for your feedback! We are glad to hear that you were satisfied with our service.
Sears Home Services on 1708499158212
Ian was great. Very professional. However, we prepaid for the parts and labor and, looking at our invoice, we paid $299 for labor. He was here for 30 minutes. Seems a bit much.
Jenn S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize if the labor charges seemed excessive for the time spent. We will look into this matter further and ensure that we are providing fair and transparent pricing. Thank you again for bringing this to our attention.
Sears Home Services on 1706289842236