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5670 Fruitville Road Reviews
Read reviews from customers who used our services at 5670 Fruitville Road
Total reviews
235
Average Rating
4.4/5
Our service Tech Ryan was great. Arrived when promised, keep us informed and offered good suggestions. Our repair was delayed an additional week because the warehouse shipped the wrong part. Drying clothes with no heat for two weeks will likely cost more money. Worth the wait since he replaced a number of parts on our 10-year-old Maytag Dryer, maybe we can get another 10 years before replacing...
Carl J,
Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience caused by the delay in obtaining the correct part, but we are glad to hear that Ryan provided you with great service and was able to fix your dryer. We appreciate your patience and hope your appliance continues to serve you well for many more years.
Sears Home Services on 1705679470799
Ned was excellent. Knew what to do and went right to work. Had all the parts needed and fixed everything! Great job and glad to see knowledgeable people working!
Rosemary M,
Customer service response - Thank you so much for taking the time to leave us a review! We're delighted to hear that Ned provided excellent service and was able to fix everything efficiently. We appreciate your kind words and thank you for choosing our business.
Sears Home Services on 1705563906718
Carolyn D,
Customer service response - Thank you so much for the fantastic 5-star rating, Carolyn! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1705561424962
Tech was prompt, fast, and friendly.
Roger M,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback regarding our technician's promptness, speed, and friendliness.
Sears Home Services on 1705566584445
The technician, Peter, was excellent.
Linda E,
Customer service response - Thank you for taking the time to leave a review and for acknowledging our technician, Peter. We appreciate your feedback and are pleased that you had a positive experience with our service.
Sears Home Services on 1705567497674
So far, so good! Very impressed with Jerry.
Dan W,
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that you are impressed with Jerry and our service so far.
Sears Home Services on 1705486683692
Though the repairman was not able to fix my washer, he was professional and he explained the problem and did work to repair it. I am rating him a 4 star but I would give Sears a 0 stars.
Robin W,
Customer service response - Thank you for your feedback, Robin. We apologize for the inconvenience with your washer and appreciate your recognition of the repairman's professionalism.
Sears Home Services on 1775521467823
Gregory C,
Customer service response - Thanks for the great rating, Gregory! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1760404131244
My technicians Ryan(diagnose) and Luis (repair w/ parts) were Awesome...more than 5 stars. Issue with appt. Cancelations and inability to track parts by Sears software became MAJOR problem. Customer has absolutely Zero means on contacting Sears to be informed or resolve delay. That part gets Zero stars.
Bali,
Customer service response - Thank you for your feedback, Bali. We're thrilled to hear Ryan and Luis provided excellent service, but we're sorry for the appointment and tracking issues. Please contact us directly if you need further assistance.
Sears Home Services on 1740617255205
There phone system sucks but I can't blame the repair person for that!
Carol Y,
Customer service response - Thank you for your feedback; we're sorry to hear about the phone system issue and are working to improve it. We're glad to hear our repair team did well!
Sears Home Services on 1718337906244
