501 N Beneva Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
michael S
He showed up and completed the work in a timely fashion. Would definitely use again!
Customer service response - We apologize for the trouble you've faced, michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 08, 2024
Tammy S
The technician spent approximately 2 minutes doing a maintenance check up. No panels were removed, no cleaning, just pushed a few buttons looked inside the washer and left. The previous tech spent much more time and was very thorough and took his time assuring us all was good. Very disappointed in this technician. And want a new service call scheduled immediately!
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024
Jeri A
No show. I can only have technicians come between 9am and must be off the property at 5pm where are you this has been 2 months and my frig still isnt fixed. 4 times
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024
maggie G
last technician was very nice..your customer service stinks..they canceled the entire repair..never completed. Replacement door was wrong no new order placed no one will call me back disgusted.
