501 N Beneva Rd Reviews

Read reviews from customers who used our services at 501 N Beneva Rd


Total reviews

95


Average Rating

4.5/5

September 10, 2026
Overall rating

Natalie C,

Customer service response - Thank you for the amazing 5-star review, Natalie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789073957934

August 28, 2026
Overall rating

Technician showed up early, which was appreciated! He appeared to be very knowledgeable. Could diagnose the issue right away. Showed me things about my refrigerator. I didn’t already know which was great! Overall, a great job.

Joanne K,

Customer service response - Thank you for your feedback, Joanne! We're glad to hear the technician was knowledgeable, arrived early, and provided valuable insights about your refrigerator.

Sears Home Services on 1787944266385

July 28, 2026
Overall rating

Marc T,

Customer service response - Thank you for the amazing 5-star review, Marc! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785274560165

July 07, 2026
Overall rating

Ashton and his service tech on time ,friendly, courteous and professional.

Bradley L,

Customer service response - Thank you for your feedback, Bradley! We're glad to hear Ashton and his service tech were on time, friendly, courteous, and professional.

Sears Home Services on 1783476216271

May 02, 2026
Overall rating

Ashton is an outstanding asset to Sears Appliance Repair. He was on time, very knowledgeable, courteous, and understanding. Thank you, Ashton, for getting my refrigerator problem solved. eunice schrotenboer

eunice S,

Customer service response - Thank you for your feedback, Eunice! We're glad to hear Ashton was on time, knowledgeable, courteous, and understanding in solving your refrigerator problem.

Sears Home Services on 1777725667204

April 28, 2026
Overall rating

Debra S,

Customer service response - Thank you for the amazing 5-star review, Debra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777405009622

March 17, 2026
Overall rating

David H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1773796187971

March 15, 2026
Overall rating

If I could, I'd give Louis a 10; he and Sears deserves it! I purchased a warranty from Sears and it was well worth it!

Michelle K,

Customer service response - Thank you for your review, Michelle! We're happy to hear that Louis provided service worthy of a 10 and that you're satisfied with your Sears warranty.

Sears Home Services on 1773623052473

March 09, 2026
Overall rating

Bruce W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773015906310

January 25, 2026
Overall rating

Great service

Tim M,

Customer service response - Thank you for your review, Tim! We're happy to hear you received great service.

Sears Home Services on 1769394441733

January 11, 2026
Overall rating

Very professional. Explained parts that needed to be replaced, did a great job replacing them.

Kathy M,

Customer service response - Thank you for your review, Kathy! We're happy to hear you found our service professional and thorough in explaining and replacing the necessary parts.

Sears Home Services on 1768181570513

December 11, 2025
Overall rating

Randy G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1765510261241

December 09, 2025
Overall rating

Very friendly

Joe K,

Customer service response - Thank you for your review, Joe! We're happy to hear you found our service very friendly.

Sears Home Services on 1765329613090

December 07, 2025
Overall rating

John H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1765163681346

December 04, 2025
Overall rating

Monica C,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1764911144564

January 22, 2026
Overall rating

Exceptional Service by the technician

Kirk W,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1762999970600

October 29, 2025
Overall rating

Sears technician, Peter, was knowledgeable, professional, and quick to diagnose the issue with the refrigerator filter. Unfortunately, the fridge is just over 15 yrs old so there is no replacement part available unless I can find it online and a technician will be able to install it for me. He did give other suggestions which was very helpful. I’m happy to have had this appointment because I found a lot of value in paying for an informed diagnosis . I give Peter 5 stars. ~Elizabeth U

Elizabeth U,

Customer service response - Thank you for your review, Elizabeth! We're happy to hear that Peter was knowledgeable and professional, providing valuable suggestions for your refrigerator issue.

Sears Home Services on 1761786269198

October 13, 2025
Overall rating

Luis has worked on my washer several times over the year. He is awesome. Detailed, pleasant and professional. He has taken care of my 36 year old Lady Kenmore very well and she is still going strong.

Bali,

Customer service response - Thank you for your review, Bali! We're happy to hear that Luis has been detailed, pleasant, and professional in taking care of your Lady Kenmore.

Sears Home Services on 1760316745565

October 09, 2025
Overall rating

The technician was quick with the repair and knew exactly what was causing the issues with my fridge. Previous to Sears another company came out and were clueless. Sears tech was VERY knowledgeable, reliable, friendly and quick with the repair. He was definitely an expert. Thank you!

Monika,

Customer service response - Thank you for your review, Monika! We're happy to hear our technician was knowledgeable, reliable, and quick with the repair.

Sears Home Services on 1760059954367

October 09, 2025
Overall rating

Jose R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1759971595379

September 30, 2025
Overall rating

Great job!!!’ Friendly and knowledgeable l! Thank you!

Sue B,

Customer service response - Thank you for your review, Sue! We're happy to hear you found our service friendly and knowledgeable.

Sears Home Services on 1759192034794

September 16, 2025
Overall rating

Peter and trainee were very good. Pinpointed the problem and gave great explanations of options for repair. Thank you.

Marcy P,

Customer service response - Thank you for your review, Marcy! We're happy to hear that Peter and the trainee provided great service and clear explanations of your repair options.

Sears Home Services on 1757983639520

September 29, 2025
Overall rating

Washer was completed with maintenance service. Curtis was great..

RRR,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1757654815586

August 13, 2025
Overall rating

Technician was excellent. Arrived when he said he would. Was very thorough and gave us an honest review. We elected to not get the appliance repaired due to repair cost.

Kathleen T,

Customer service response - Thank you for your review, Kathleen! We're happy to hear the technician was excellent and provided a thorough and honest assessment.

Sears Home Services on 1755043542360

August 10, 2025
Overall rating

Very knowledgeable and friendly service techs

Tad M,

Customer service response - Thank you for your review, Tad! We're happy to hear our service techs were knowledgeable and friendly.

Sears Home Services on 1754878827432

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