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1360 Oviedo Marketplace Blvd Reviews
Read reviews from customers who used our services at 1360 Oviedo Marketplace Blvd
Total reviews
388
Average Rating
4.8/5
Knowledgeable
Repair job would have been almost as much as a new one. Declined repairs but tech was good and told me my options.
Cheryl P,
Winter Park, FLBethel
David was fantastic. He is a true professional and great representative for your company.
Rob B,
Winter Spgs, FLRate John
John was great! He's been to our house several times. He's always knowledgeable and helpful.
Brandon T,
Orlando, FLExcellent tech
Henack is a very knowledgeable and pleasant gentleman. He Quickly installed the new part and got the machine running.
Kristen K,
Oviedo, FLBethel Review
David is a true professional and great representative of your company. We will be customers for a long time.
Rob B,
Winter Spgs, FLEmmanuel
Emmanuel arrived within the time frame predicted. He was able to determine the problem with our oven. He proved to be a good resource of information on our options for a solution. We were pleased with his service.
Leslie D,
Winter Spgs, FLGeneral maintenance
Victor did a very nice job. He courteous, explained all the work he did.
J,
FLWonderful and Knowledgeable technician
He resolved my problem and explained to me what happen to my appliance. He is value team member to your company. Very happy!0
Jacqui J,
Oviedo, FLGreat experience
Seth was knowledgeable, professional, and identified and corrected our issue quickly. He was also very personable and eager to make sure we were satisfied with his work.
Bree W,
Orlando, FLKnowledge of this repair technician
This repair technician was one of the most knowledgeable and polite technicians I think Sears has. I have a Sears Kenmore Elite refrigerator. On February 10th I had a technician come out through my home warranty. He told me it was my compressor (which was still under the manufacturer's warranty) I needed the main board because my board wasn't compatible with the new compressor. Then I needed other parts and he'd be back in a week. A week later a Rafael comes in I thought he was repairing it he said no I'm here to check it out and he tells me all the same thing. After fighting with Sears because they kept canceling the appointments. Rafael even hung up on me after telling me he was coming by 2 and the appointment was canceled at 1:25 on March 4th. I contacted my warranty company they said Sears kept canceling and they were trying to get another person to come out and Sears wasn't picking up the repair. I then spoke with a case manager at the warranty on March 14th. He told me to call Sears schedule a service call pay for the repair myself and they would reimburse me the approved repair. So, I did, and John came out on March 15th However he had something to upgrade the main board making it compatible to my new compressor. He then ordered all the parts needed they came, and he completed the job March 27th. I would like to know how 2 other Sears technicians did not know they could have updated my main board, and I wouldn't have to buy one. Not to mention I was a few days shy of being without a refrigerator for 2 months. Sears needs to have more technicians like John and less like the first 2 that came here and cost me those 2 months. I hope you will pay some recognition to John for the great repairman he is.
Joann,
Orlando, FL