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1910 Wells Rd Reviews
Read reviews from customers who used our services at 1910 Wells Rd
Total reviews
554
Average Rating
4.4/5
Great knowledge and customer service. A real pro!
Armando V,
Customer service response - Thank you for your wonderful review, Armando! We're happy to hear that our service was knowledgeable and professional.
Sears Home Services on 1746069540147
Fast, reliable service! Very knowledgeable & informative!
Karen M,
Customer service response - Thank you for your wonderful review, Karen! We're happy to hear that our service was fast, reliable, and informative.
Sears Home Services on 1746069533854
Great communication and experience. Tech was thur with inspection...Thank you Sears
Lonnell M,
Customer service response - Thank you for your wonderful review, Lonnell! We're happy to hear you had a great experience and that our tech was thorough with the inspection.
Sears Home Services on 1745974337372
Technician was prompt, knowledgeable and professional.
Cristi C,
Customer service response - Thank you for your wonderful review, Cristi! We're happy to hear that our technician was prompt, knowledgeable, and professional.
Sears Home Services on 1745883392514
Louis W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745799811697
My first tech that arrived had a bad attitude and closed my case without doing anything. Then Miguel was sent. I can't say enough, he was pleasant and nice. He kept us informed of what was going on with my ac system. He definitely went above and beyond, with all the issues he had, to make sure my ac system was up and running before he left. I appreciate everything. Angela
Angela P,
Customer service response - Thank you for your wonderful review, Angela! We're happy to hear that Miguel was pleasant, informative, and went above and beyond to ensure your AC system was up and running.
Sears Home Services on 1745535036213
This 5 stars is for Randy NOT Miguel and NOT for Sears Repair. Randy was thorough and knowledgeable and finally fixed the unit today. Miguel came out 3 different times without the part needed. It took 4 appointments over the course of 1month to get this air conditioning unit fixed. I tried calling and trying to talk to someone for the entire month probably 6 times with 3 different costumer service numbers that just accessed the same recording. There is no way to navigate through the AI to speak to someone. We had to just wait for the technician to show up again, but, until Randy came we had no resolution. A overall frustrating experience. I don’t understand how a repair company can send a technician out 3 times without inquiring about the problem with the homeowner. I would give Sears Repair 1 star.
Debra H,
Customer service response - We apologize for the frustration you experienced, Debra. We're happy to hear that Randy was thorough and knowledgeable in resolving the issue. Please contact us directly so we can address your concerns further. Thank you for your patience.
Sears Home Services on 1745535115599
Very knowledgeable and professional
Robert W,
Customer service response - Thank you for your wonderful review, Robert! We're happy to hear that our service was knowledgeable and professional.
Sears Home Services on 1745535250259
Timely service
Lawrence B,
Customer service response - Thank you for your wonderful review, Lawrence! We're happy to hear you received timely service.
Sears Home Services on 1745451245050
The technician came on time and was very thorough . He has come numerous times . He did a good job and hopefully fixed the problem this time
Rhonda W,
Customer service response - Thank you for your wonderful review, Rhonda! We're happy to hear that our technician was punctual and thorough, and we hope the issue is resolved.
Sears Home Services on 1745362217460
