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1910 Wells Rd Reviews
Read reviews from customers who used our services at 1910 Wells Rd
Total reviews
555
Average Rating
4.4/5
Queen V,
David N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747026485466
The service provided was beyond top notch. The technician was nice, knowledgeable, professional and detailed on his work
randy C,
Customer service response - Thank you for your wonderful review, Randy! We're happy to hear that our technician provided top-notch service and was nice, knowledgeable, and professional.
Sears Home Services on 1747026136409
Have to say James was professional courteous got the job done surely appreciate his expertise.
Noorulhuda G,
Customer service response - Thank you for your wonderful review, Noorulhuda! We're happy to hear that James was professional, courteous, and got the job done efficiently.
Sears Home Services on 1747026191034
O.J. was very professional and extremely resourceful. The part ordered did not fit exactly and he was able to use a piece of the broken ice maker to install the new one perfectly. I recommend him for any job!
Kenneth C,
Customer service response - Thank you for your wonderful review, Kenneth! We're happy to hear that O.J. was professional and resourceful in resolving the issue with your ice maker.
Sears Home Services on 1747026188821
He took his time in checking the refrigerator and explained what was going on no parts were necessary to change he did a great job explaining the situation.
Anselmo S,
Customer service response - Thank you for your wonderful review, Anselmo! We're happy to hear that our technician took the time to check your refrigerator and clearly explained the situation.
Sears Home Services on 1747026308076
Called early with eta on time in out loved it and I still have the rest of the day to move about
Gwendolyn F,
Customer service response - Thank you for your wonderful review, Gwendolyn! We're happy to hear that our timely service allowed you to enjoy the rest of your day.
Sears Home Services on 1747026359118
Tony went above and beyond to get our dish washer working. Highly recommend.
Norman M,
Customer service response - Thank you for your wonderful review, Norman! We're happy to hear that Tony went above and beyond to get your dishwasher working.
Sears Home Services on 1746768853201
Randy was knowledgeable and efficient. He took only 30 minures to analyze the problem, fix it and educate me on maintaining a working air conditioner.
Pat J,
Customer service response - Thank you for your wonderful review, Pat! We're happy to hear that Randy was knowledgeable, efficient, and provided helpful maintenance advice.
Sears Home Services on 1746603360336
He was very nice and explained everything including the price. Verified he had the parts and took care of the issue.
Dawn L,
Customer service response - Thank you for your wonderful review, Dawn! We're happy to hear that our technician was nice, informative, and resolved the issue efficiently.
Sears Home Services on 1746398484985
Very nice and knowledgeable. Issue is fixed.
Nikki C,
Customer service response - Thank you for your wonderful review, Nikki! We're happy to hear that our service was nice and knowledgeable, and that the issue is fixed.
Sears Home Services on 1746398688922
Great knowledge and customer service. A real pro!
Armando V,
Customer service response - Thank you for your wonderful review, Armando! We're happy to hear that our service was knowledgeable and professional.
Sears Home Services on 1746069540147
Fast, reliable service! Very knowledgeable & informative!
Karen M,
Customer service response - Thank you for your wonderful review, Karen! We're happy to hear that our service was fast, reliable, and informative.
Sears Home Services on 1746069533854
Great communication and experience. Tech was thur with inspection...Thank you Sears
Lonnell M,
Customer service response - Thank you for your wonderful review, Lonnell! We're happy to hear you had a great experience and that our tech was thorough with the inspection.
Sears Home Services on 1745974337372
Technician was prompt, knowledgeable and professional.
Cristi C,
Customer service response - Thank you for your wonderful review, Cristi! We're happy to hear that our technician was prompt, knowledgeable, and professional.
Sears Home Services on 1745883392514
Louis W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745799811697
My first tech that arrived had a bad attitude and closed my case without doing anything. Then Miguel was sent. I can't say enough, he was pleasant and nice. He kept us informed of what was going on with my ac system. He definitely went above and beyond, with all the issues he had, to make sure my ac system was up and running before he left. I appreciate everything. Angela
Angela P,
Customer service response - Thank you for your wonderful review, Angela! We're happy to hear that Miguel was pleasant, informative, and went above and beyond to ensure your AC system was up and running.
Sears Home Services on 1745535036213
This 5 stars is for Randy NOT Miguel and NOT for Sears Repair. Randy was thorough and knowledgeable and finally fixed the unit today. Miguel came out 3 different times without the part needed. It took 4 appointments over the course of 1month to get this air conditioning unit fixed. I tried calling and trying to talk to someone for the entire month probably 6 times with 3 different costumer service numbers that just accessed the same recording. There is no way to navigate through the AI to speak to someone. We had to just wait for the technician to show up again, but, until Randy came we had no resolution. A overall frustrating experience. I don’t understand how a repair company can send a technician out 3 times without inquiring about the problem with the homeowner. I would give Sears Repair 1 star.
Debra H,
Customer service response - We apologize for the frustration you experienced, Debra. We're happy to hear that Randy was thorough and knowledgeable in resolving the issue. Please contact us directly so we can address your concerns further. Thank you for your patience.
Sears Home Services on 1745535115599
Very knowledgeable and professional
Robert W,
Customer service response - Thank you for your wonderful review, Robert! We're happy to hear that our service was knowledgeable and professional.
Sears Home Services on 1745535250259
Timely service
Lawrence B,
Customer service response - Thank you for your wonderful review, Lawrence! We're happy to hear you received timely service.
Sears Home Services on 1745451245050
The technician came on time and was very thorough . He has come numerous times . He did a good job and hopefully fixed the problem this time
Rhonda W,
Customer service response - Thank you for your wonderful review, Rhonda! We're happy to hear that our technician was punctual and thorough, and we hope the issue is resolved.
Sears Home Services on 1745362217460
Great technician, finished with ease and patiently waited for me to finish a meeting before leaving. Very much appreciated!!!
Darnell W,
Customer service response - Thank you for your wonderful review, Darnell! We're happy to hear that our technician was accommodating and completed the work with ease.
Sears Home Services on 1745363047902
Service man was great. Pleasant and professional. Got the job done! He's the best!!!
Raymond P,
Customer service response - Thank you for your wonderful review, Raymond! We're happy to hear that our service man was pleasant, professional, and got the job done.
Sears Home Services on 1745363178077
Mark C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745298130506
AC Technician Miguel was very knowledgable, sincere, and helpful!
tony B,
Customer service response - Thank you for your wonderful review, Tony! We're happy to hear that Miguel was knowledgeable, sincere, and helpful.
Sears Home Services on 1745193905075
