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1910 Wells Rd Reviews
Read reviews from customers who used our services at 1910 Wells Rd
Total reviews
555
Average Rating
4.4/5
Wendy D,
Customer service response - Thank you for awarding us a solid 4-star rating, Wendy! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1719550181665
Attentive, professional, clearly explained responses to my questions. The only thing that I would like to have is a receipt for the service fee of $85.00., I'm still waiting.
Deedee S,
Customer service response - Thank you for acknowledging our professional service. We apologize for the oversight with your receipt; we'll ensure it's sent to you promptly.
Sears Home Services on 1718852773067
The only very upset is the time changed 5 times from230 to 730pm did a good job checking the fridge out O
jeanette D,
Customer service response - We apologize for the inconvenience caused by the schedule changes and appreciate your understanding. Thanking you for acknowledging the quality of our work on your fridge.
Sears Home Services on 1717758195090
Sears forgot to turn off test mode and the washer did not work after the repairmen left. i had to call back but he returned in a few minutes. I was happy with the fast response by the repairman and with the overall fix.
Susan S,
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the test mode being left on, but we're glad to hear that our repairman responded quickly and resolved the issue to your satisfaction. We appreciate your feedback!
Sears Home Services on 1705564164857
Friendly and professional service. Thanks.
Tim N,
They couldn't do any repairs because of bug infestation. Told me we have to buy a new range, means we wasted $100 for a service charge. I will probably cancel my AHS contract as it never seems to resolve the problems with my appliances.
thomas B,
Kenmore water softener serviced on Nov 1, 2023 flow rate is at 0.0 and need to be reprogrammed , pls correct the issue mentioned.
Asuncion O,
The technician was fantastic, you had a zero stars for your confirmation system. I had to take a day off work to wait for him to get there at 3 o’clock. Very poor system.
Richard L,
Barbara L,
Customer service response - Hi Barbara, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1742181748000
He was very nice but had no experience or knowledge about my machine.
Joy S,
Customer service response - We apologize for the lack of expertise, Joy. We appreciate your feedback and will ensure our technicians are better equipped for future appointments.
Sears Home Services on 1736915006098
