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4125 Cleveland Ave Reviews
Read reviews from customers who used our services at 4125 Cleveland Ave
Total reviews
138
Average Rating
4.7/5
My only complaint would be that he could not find anything wrong. I know there was an issue as the water kept running on the rinse cycle and the tub would not fill up and then go to the spin cycle!
Rob K,
Customer service response - We apologize for the trouble you've faced, Rob. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746400141959
(Translated by Google) The location is incorrect; this business does not exist in the shopping center. (Original) La ubicacion es incorrecta en el centro comercial no existe este negocio
Reinier Q,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1765769013767
No one showed up Very bad service , fourth appt and no show again
Bikram J,
Customer service response - We apologize for the trouble you've faced, Bikram. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1738639093232
Sears home warranty program it terrible. Don’t buy it. If you need a repair, they give you an eight hour window to sit in your house and wait for the repair man. Then after five or six hours, you get a text message that says your service has been rescheduled for another day. This has happened to me three times. when I first bought this program many years ago, it was great. Now it’s terrible, even though the repairmen are fine people who do a good job.
Tom D,
Customer service response - We apologize for the trouble you've faced, Tom. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736825064240
Eugene S gets one star for showing up , my wife said he was rude and condescending, had to watch a YouTube video on the error code AND THE PROBLEM STILL REMAINS. What the heck
Richard N,
Customer service response - We apologize for the trouble you've faced, Richard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733674041774
Appointment 8 to 5:00!!! Who in today’s age accepts that ridiculous appointment schedule time. Sears executives I hope when you go on a flight the airline tells you to be there at 8 o’clock in the morning and they’ll get you on between eight and five, or a doctors appointment, come at 8 o’clock in the morning and will try to squeeze you in between eight and five, then dinner reservations, come to our restaurant between eight and five,… see how stupid and senseless that sounds, but yet people accept it and you get away with it. And then before your appointment you send countless emails asking for the issue were having , you then ask for the model number, the style number, all so you can get parts ready on the day of the repair, but yet the repair man comes with no parts, has to reschedule for another date between eight and five all to hear from the repair man that they never get the parts. This is a fiasco, a real cluster of just zero customer service 000 customer service.
Mike D,
Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730694185636
No one ever showed up to my house to fix the dishwasher. They are stating that they did but they couldn't have because no one was home. Also on my cameras it never shows a tech arriving at my home.
Greg C,
Customer service response - We apologize for the trouble you've faced, Greg. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730041083200
Tech that did the work was great. Sears appliance repair / a & e appliance / repair suck. Horrible customer service / website/ follow up. I would never recommend and tell people to run fast.
Daniel M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711427838042
