4125 Cleveland Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (137 reviews)

Cy F

June 11, 2024

Great tech. Friendly with a good sense of humor and communication. Did a great job.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our technician.

Sears Home Services on June 11, 2024

Marlene P

June 11, 2024

Michael was very thorough. He went over every part of my washing machine.

Source: Google

Customer service response - Thank you for your review. We are glad Michael could provide you with such thorough service.

Sears Home Services on June 11, 2024

Cheryl Y

June 05, 2024

It was a very good experience. The tech knew what the problem was and brought the part. No waiting or another visit. Very impressive, he is a great asset to the company.

Source: Google

Customer service response - Thank you for sharing your positive experience! We are thrilled to hear our technician efficiently resolved the issue, and we're proud to have him as part of our team.

Sears Home Services on June 05, 2024

Mike S

June 03, 2024

mmanuel was efficient and very knowledgeable. He identified the problem with my ice maker quickly, explained the problem to me and fixed it.

Source: Google

Customer service response - Thank you for sharing your positive experience with Emmanuel; we are thrilled to hear he resolved the issue quickly and efficiently. Appreciate your review!

Sears Home Services on June 03, 2024

F I

June 03, 2024

This man was informed, professional, well-mannered, and listened. He is on his way to be a lead, supervisor, trainer and franchise owner. Thank you and Kudos

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our team member! Thank Erik for your recognition and for choosing our service.

Sears Home Services on June 03, 2024

Mike F

June 03, 2024

Tech was friendly and knowledgeable. He had the diagnosis quickly. Would gladly have him in the future.

Source: Google

Customer service response - We appreciate your positive feedback and are delighted to hear about your satisfactory experience with our technician. Thank you for choosing our service, and we look forward to assisting you in the future.

Sears Home Services on June 03, 2024

Tracy S

June 03, 2024

Fantastic service. Knowledgeable, honest, friendly, professional technician.

Source: Google

Customer service response - Thank you for your kind words about our service and our technician. We're thrilled to hear you had a positive experience!

Sears Home Services on June 03, 2024

Elizabeth S

May 28, 2024
Source: Google

Customer service response - A big thank you, Elizabeth, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Patricia R

May 28, 2024

Jamal was very friendly and knowledgeable I highly recommend

Source: Google

Customer service response - Thank you for recommending our service and for your kind words about Jamal. We're thrilled to hear you had a positive experience!

Sears Home Services on May 28, 2024

Jack B

May 28, 2024

Both Jamal and Peter were congenial and provided expert repair of our refrigerator.

Source: Google

Customer service response - We're thrilled to hear that Jamal and Peter provided you with expert refrigerator repair and great service. Thank you for sharing your positive experience with us!

Sears Home Services on May 28, 2024

Average Rating: 4.8/5 (137 reviews)