4125 Cleveland Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (137 reviews)

Hollandfamilyadventures

July 02, 2024

The technician was very knowledgeable and very helpful. I will definitely come back and use this service again if I ever have any issues.

Source: Google

Customer service response - Thank you for the positive feedback! We're glad you were satisfied with our service and look forward to assisting you again in the future.

Sears Home Services on July 03, 2024

Janice R

June 27, 2024

The technician was on time and fixed my refrigerator issue quickly.

Source: Google

Customer service response - Thank you for your positive review! We're glad to have resolved your refrigerator issue promptly.

Sears Home Services on June 27, 2024

Roxanne K

June 20, 2024

Wonderful professionalism, service and expertise! Very pleasant to talk to.

Source: Google

Customer service response - Thank thank you for your kind words and for recognizing our professionalism and expertise. We're thrilled to hear you had a positive experience with our team.

Sears Home Services on June 20, 2024

Pamela D

June 17, 2024

Tom is excellent. He was on time and did a great job. Thank you, Pam Davidson

Source: Google

Customer service response - Thank you, Pam, for your kind words. We're thrilled to hear you were satisfied with Tom's timely and quality service!

Sears Home Services on June 17, 2024

Constance S

June 13, 2024

My technician was on time and very professional. He took his time in troubleshooting and explained all to me. Very exceptional service.

Source: Google

Customer service response - Thank you for highlighting the professionalism and thoroughness of our technician. We're thrilled you experienced exceptional service!

Sears Home Services on June 13, 2024

Sherward D

June 13, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 13, 2024

Deborah C

June 13, 2024

Peter was amazing! This was our fourth call and third technician! The refrigerator is still not working - several parts later and 3 payments later. Today the technician was very professional and looked at everything! Made numerous calls and used phone to access problems. Look forward to outcome!

Source: Google

Customer service response - Thank you for recognizing Peter's professionalism and dedication. We apologize for the frustration this ongoing issue has caused and are committed to ensuring a successful resolution.

Sears Home Services on June 13, 2024

Cy F

June 11, 2024

Great tech. Friendly with a good sense of humor and communication. Did a great job.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our technician.

Sears Home Services on June 11, 2024

Marlene P

June 11, 2024

Michael was very thorough. He went over every part of my washing machine.

Source: Google

Customer service response - Thank you for your review. We are glad Michael could provide you with such thorough service.

Sears Home Services on June 11, 2024

Cheryl Y

June 05, 2024

It was a very good experience. The tech knew what the problem was and brought the part. No waiting or another visit. Very impressive, he is a great asset to the company.

Source: Google

Customer service response - Thank you for sharing your positive experience! We are thrilled to hear our technician efficiently resolved the issue, and we're proud to have him as part of our team.

Sears Home Services on June 05, 2024

Average Rating: 4.8/5 (137 reviews)