13085 Cortez Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Okey R
Very helpful and clearly explained everything. Genuinely concerned
Customer service response - Thank you for your 5-star review, Okey! We're glad to hear that our technician was helpful and genuinely concerned.
Sears Home Services on May 12, 2025
Eglah T
He was on time, very pleasant. Explain to me how to work my appliance in detail. Love him send him always to me
Customer service response - Thank you for your 5-star review, Eglah! We're glad to hear our technician was punctual and helpful, and we'll do our best to send him to you again.
Sears Home Services on May 07, 2025
john F
Excellent service had Kenneth g. Last time very personable and knowledgeable. Thank you
Customer service response - Thank you for your 5-star review, John! We're glad to hear that Kenneth provided excellent and knowledgeable service.
Sears Home Services on May 07, 2025
Jimmie M
The Sears tech guys was good and professional, I was a little taken back after being rescheduled twice for my repair. But overall the techs were good.
Customer service response - Thank you for your 5-star review, Jimmie! We're glad to hear our techs were good and professional, and we apologize for the rescheduling inconvenience.
Sears Home Services on May 07, 2025
Donna M
The service tech was neat, clean and knowledgeable. He took time to explain what was wrong with refrigerator. I have a Samsung Refrigerator, it took a week to get service, I lost food because of the lack of timely service.
Customer service response - Thank you for your 5-star review, Donna! We're glad to hear our technician was neat and knowledgeable, but sorry for the delay in service.
Sears Home Services on May 04, 2025
joe M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
Raquel R
Forest worked tirelessly to diagnose and fix my electric range. I would definitely call him again.
Customer service response - Thank you for your 5-star review, Raquel! We're glad to hear that Forest provided diligent service, and we appreciate your trust in calling him again.
Sears Home Services on April 23, 2025
Candace D
Ryan provided outstanding service in a pleasant and professional manner. He not only fixed my issue but provided me with tips for more efficient use of the dryer.
Customer service response - Thank you for your 5-star review, Candace! We're delighted to hear that Ryan provided outstanding service and helpful tips for your dryer.
Sears Home Services on April 22, 2025
Susan M
Ted has been to my house many times to service my Kenmore water softener. He is extremely knowledgeable, about repairing my water softener. He is very neat and always cleans up when he is finished. You should be extremely proud to have such a wonderful employee and I hope you give him many raises for good work.
Customer service response - Thank you for your 5-star review, Susan! We're thrilled to hear that Ted consistently provides knowledgeable and tidy service, and we're proud to have him on our team.
Sears Home Services on April 20, 2025
sherry C
All went well with my appointment,he fixed my refrigerator in a timely manor,Thanks
Customer service response - Thank you for your 5-star review, Sherry! We're glad to hear your refrigerator was fixed promptly.
Sears Home Services on April 20, 2025