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13085 Cortez Blvd Reviews
Read reviews from customers who used our services at 13085 Cortez Blvd
Total reviews
176
Average Rating
4.6/5
Polite, efficient, knowledgeable, & personable.
Susan,
Customer service response - Thank you for your feedback, Susan! We're glad to hear the technician was polite, efficient, knowledgeable, and personable.
Sears Home Services on 1780613443642
Ac not cooling.Repair did excellent job in repairing and was a polite person to deal with.
Charles F,
Customer service response - Thank you for your feedback, Charles! We're glad to hear the repair was excellent and the technician was polite.
Sears Home Services on 1779895484983
Jerry C,
Customer service response - Thank you for the amazing 5-star review, Jerry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779279191581
Jamelah B,
Customer service response - Thank you for the amazing 5-star review, Jamelah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779226532667
Cap- M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778976480203
Karen B,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778735661142
The Sears Service Tech, Jim, was great. He recognized the problem, ordered the appropriate parts, the parts were delivered directly to our home in 2 days and Jim returned to install the new parts. Jim is hard worker, he knows the equipment and doesn’t waste time when repairing it. He started the day early, did a number of repairs and finished the day late and he communicated with us on arrival time!! Thanks Jim👍
Louis Z,
Customer service response - Thank you for your 5-star review, Louis! We're glad to hear that Jim was efficient, knowledgeable, and communicated well throughout the repair process.
Sears Home Services on 1774398016035
Frank M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773796187915
Very professional and kept us aware of his arrival time
A (,
Customer service response - Thank you for your 5-star review! We're glad to hear our technician was professional and kept you informed about his arrival time.
Sears Home Services on 1773622976014
Our repair person was Ken . He did an excellent job finding out our problem with the ice maker in our GE refrigerator. Unfortunately he is not allowed to do plumbing work which was what is necessary to fix our problem. The water pressure going to the ice maker is too low. A larger valve needs to be attached to the water line. He did clean out the trapped dust and debris in our coils in the back of the freezer and did all he could to try to help, but we need to have a plumber to restore the water pressure for the ice maker to work. I will definitely call Sears again if I need appliance repair! Ken was helpful, knowledgeable, polite and trustworthy.
Lavonne B,
Customer service response - Thank you for your 5-star review, Lavonne! We're glad to hear that Ken was helpful, knowledgeable, and did all he could to assist with your ice maker issue.
Sears Home Services on 1773015659614
Jim was great
Carol L,
Customer service response - Thank you for your 5-star review, Carol! We're glad to hear that Jim was great.
Sears Home Services on 1771808006362
presidentes C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771547915930
Jim as very professional. The part was delayed. Yet, Jim gave updates throughout the service calls. Jim made the diagnostics and fixed the washing machine today. My family and I are very happy.
Diahann G,
Customer service response - Thank you for your 5-star review, Diahann! We're glad to hear that Jim was professional, provided updates, and successfully fixed your washing machine.
Sears Home Services on 1768181417952
Patty S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767855488408
Very nice guy
Dawn S,
Customer service response - Thank you for your 5-star review, Dawn! We're glad to hear you had a positive experience with our technician.
Sears Home Services on 1767661165683
the person came on time, very nice, also very knowledgeable on his job.
Bernardo G,
Customer service response - Thank you for your 5-star review, Bernardo! We're glad to hear our technician was punctual, nice, and knowledgeable.
Sears Home Services on 1767661314673
Wendy H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1767318820126
Cynthia H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765938938800
stephen H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765769119771
KENNY THE SERVICE TECH. WAS VERY POLITE , EXTREMELY KNOWLEDGEABLE OF HOW THE FRIG. WAS TO BE MAINTAINED & EFFICIENT!! HE WAS BETTER THAN THE OTHERS THAT HAVE BEEN HERE TO SERVICE THE FRIG.!!! ONLY ONE OTHER TIME THERE WAS A MAN THAT DID THE JOB RIGHT AS WELL (IN 10 YRS OF SERVICE CALLS!!!)
Jean A,
Customer service response - Thank you for your 5-star review, Jean! We're glad to hear that Kenny provided polite, knowledgeable, and efficient service for your refrigerator.
Sears Home Services on 1765163005858
GE cooktop switch replacement
Kevin D,
Customer service response - Thank you for your 5-star review, Kevin! We're glad to hear you had a positive experience with your GE cooktop switch replacement.
Sears Home Services on 1762737893312
Technician was efficient , courteous and professional.
Lori G,
Customer service response - Thank you for your 5-star review, Lori! We're glad to hear our technician was efficient, courteous, and professional.
Sears Home Services on 1762472535488
Very knowledgable
Deborah C,
Customer service response - Thank you for your 5-star review, Deborah! We're happy to hear you found our service knowledgeable.
Sears Home Services on 1762390745143
I was at BJs supermarket to use their restroom. We are members and gas there is cheaper for members. 2 associates asked if I needed help. One said encouraging words to me. This made my day. BJs restrooms are clean and they have toilet seat tissue paper. Which is really hygienic.
Anne C,
Customer service response - Thank you for your 5-star review, Anne! We're glad to hear you had a positive experience with the helpful associates and clean facilities.
Sears Home Services on 1761006198927
Sue S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759458687988
