3201 Dillon Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lucio R
PARTS GOT ORDERED IMMEDIATELY BY FIRST TECHNICIAN AND THEY CAME IN IMMEDIATELY....YOU REACHED OUT TO ME TO GET PARTS IN AND THEY WERE PUT IN BY SECOND TECHNICIAN IN LIKE TEN MINUTES....CAN NOT THANK YOU ENOUGH.
Customer service response - Thank you for your review, Lucio! We're thrilled to hear that our team was efficient in ordering and installing the parts for you.
Sears Home Services on November 18, 2024
Lily A
He was so helpful I would recommend him again
Customer service response - Thank you for your recommendation, Lily! We're glad to hear you found our technician helpful.
Sears Home Services on November 03, 2024
John B
James was very professional new what he was doing made sure everything was working good he answered all my questions did a great job. Thank you James.
Customer service response - Thank you for your review, John! We're pleased to hear that James was professional and thorough in ensuring everything was working well for you.
Sears Home Services on October 29, 2024
Reahanna G
Fast service. Ken did a great job of fixing my dryer. I’m very thankful.
Customer service response - Thank you for your kind review, Reahanna! We're glad to hear Ken provided fast service and successfully fixed your dryer.
Sears Home Services on October 27, 2024
Randi M
Ralph is an outstanding professional. We received excellent service. Ralph is knowledgeable, professional and personable. We couldn't have asked for a better service professional.
Customer service response - Thank you for your wonderful review! We're thrilled to hear that Ralph provided you with outstanding service and exceeded your expectations.
Sears Home Services on October 06, 2024
Eddie M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 06, 2024
Nancy S
Ralph got the part he that needed put it in! He checked to make sure every thing was working correctly, 👍👍
Customer service response - Thank you for sharing your experience, Nancy! We're delighted to hear that Ralph efficiently installed the part and ensured everything was working perfectly.
Sears Home Services on October 06, 2024
toby J
Joe was great. Unfortunately he wasn’t able to fix my appliance. Not his fault, the company (Samsung) doesn’t make the part any longer and no replacement part number available? SMH
Customer service response - Thank you for your understanding and positive feedback about Joe's service. We're sorry to hear about the issue with the unavailable part and appreciate your patience.
Sears Home Services on September 24, 2024
Steven V
My technician was absolutely amazing!! Very knowledgeable and professional. This is the standard that all your employees should be held to.
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that our technician exceeded your expectations with their knowledge and professionalism.
Sears Home Services on September 21, 2024
Timothy H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 18, 2024
