3201 Dillon Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
carmen A
Ralph was friendly, polite and very knowledgeable and explained the problem in layman’s terms.i liked that he called when he was on his way.
Customer service response - Thank you for your review, Carmen! We're glad to hear that Ralph was friendly, polite, and knowledgeable, and that you appreciated his communication.
Sears Home Services on July 13, 2025
Linda M
James was professional, knowledgeable and very pleasant. He also was very efficient with his time very very respectful.
Customer service response - Thank you for your review, Linda! We're glad to hear that James was professional, knowledgeable, and respectful during his visit.
Sears Home Services on July 02, 2025
Dave B
Technician was on time and finished in a timely manner. However, in scheduling I was texted at least three times, asking for a number one reply if I still wanted to keep the appointment. After replying with a Number 1, Three times, I continued to get a return text saying my response was not received. Email confirmed that the technician would be here at the date specified.
Customer service response - Thank you for your review, Dave! We're glad to hear the technician was punctual and efficient, but sorry for the scheduling communication issues.
Sears Home Services on June 26, 2025
Monica M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 25, 2025
Peggy J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 04, 2025
Danielle M
Very pleased! Repair was made promptly and the technician was kind and professional.
Customer service response - Thank you for your review, Danielle! We're glad to hear you were pleased with the prompt repair and our technician's professionalism.
Sears Home Services on May 21, 2025
Leo L
The technician did a good job
Customer service response - Thank you for your review, Leo! We're glad to hear you were pleased with the technician's work.
Sears Home Services on May 14, 2025
Patricia K
Great tech!
Customer service response - Thank you for your review, Patricia! We're glad to hear you were pleased with our tech.
Sears Home Services on May 12, 2025
Mary P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Candace C
Ralph was wonderful…very professional and pleasant. Explained everything.
Customer service response - Thank you for your review, Candace! We're glad to hear that Ralph was professional, pleasant, and took the time to explain everything.
Sears Home Services on May 09, 2025