3201 Dillon Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ann G
Customer service response - A big thank you, Ann, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 31, 2024
Janet F
My experience with Kenneth was very good. I would recommend him to my family and friends. He is knowledgeable and an excellent technician, he went out of his way to get my washer fixed, I really appreciate him.
Customer service response - Thank you for your kind words and for recommending our technician, Kenneth. We're so glad he could help with your washer and appreciate your acknowledgment of his efforts.
Sears Home Services on July 28, 2024
Sheri C
Customer service response - A big thank you, Sheri, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 19, 2024
Shirley M
Customer service response - A big thank you, Shirley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Bre E
Quick response time (I was able to schedule a next day diagnostic appointment), polite, and professional. I like the tracking feature that shows you how far the tech is located. Only downfall was we had to order a part, which arrived within a week, but the repair appointment wasn't for week and a half, so I had an extra week of Laundromat visiting. Other than that, washer motherboard was replaced within an hour and it all works good.
Customer service response - Thank you for highlighting our quick response, professionalism, and the tracking feature. We apologize for the inconvenience caused by the wait time for the repair and are glad your washer is now working well.
Sears Home Services on July 03, 2024
Debra K
Ralph did an excellent job very friendly good customer service
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 03, 2024
Libby C
Customer service response - Thank you so much for the fantastic 5-star rating, Libby! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 05, 2024
William P
Ken did great work.
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
Daniel W
Customer service response - A big thank you, Daniel, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Chrissy M
Customer service response - Thank you so much for the fantastic 5-star rating, Chrissy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 23, 2024
