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3201 Dillon Dr Reviews
Read reviews from customers who used our services at 3201 Dillon Dr
Total reviews
147
Average Rating
4.5/5
Very thorough,got job done quickly and efficiently
Theresa H,
The technician was very professional and knowledgeable. Although he was very busy with many clients, he did everything possible to take care of my repair.
Tom B,
Tech was very pleasant got right to work and didn't leave a mess. Fixed the problem at least we hope guess that wasn't the probleml the machine now has different code
Eva A,
Donna W,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1727581609584
Gentleman was very polite. He was not able th fix the microwave.
Michele C,
Customer service response - We're glad you found our technician polite, but we apologize for not being able to fix your microwave. Thank you for sharing your experience.
Sears Home Services on 1722769830168
Re- leved my dish washer and checked that everything was working before leaving. Pleased with the services
Sharron S,
Tech was professional and friendly. I had to wait a week for the parts to arrive. Upon returning, he completed the work and said that he now believes I have an electrical problem with the 220V outlet. A bit frustrating but an easy fix I can handle.
Scott G,
Customer service response - We appreciate your feedback and apologize for any frustration caused by the delay in receiving the parts. We are glad to hear that our technician was professional and friendly, and we will take note of the electrical problem with the outlet for future reference. Thank you for taking the time to leave a review.
Sears Home Services on 1705464184699
Repair man was great, but the trying to schedule or re-schedule is a pain when a part has been ordered. My part was in, but it did not show in their system. I scheduled a day and no one showed up or even called. Their automated system is useless.
Greg C,
Customer service response - We sincerely apologize for the inconvenience caused by our scheduling system and appreciate your feedback. We're grateful for your patience and are working to improve our process.
Sears Home Services on 1711609492986
I only had 45 minutes to get ready for the service tech after his call. No time was set for the appointment only a stand by set 7 am to 7 pm. He informed me he rang the door bell but when my dog alerted my nurse went to see who was standing out side my door, he never rang the doorbell or knock. I checked the doorbell while he was here. It worked, he just didn't ring it
Paul B,
Customer service response - We apologize for the trouble you've faced, Paul. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742433194391
hard to get in touch with on the phone
Michael L,
Customer service response - We apologize for the trouble you've faced, Michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733040316834
