7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
June R
Great experience with the Sears young man He knew what the problem was with my refrigerator day one After the replacement part he came back today and hopefully the problem has been solved Thank you
Customer service response - Thank you for your positive feedback, June! We're glad to hear that our technician quickly identified the issue and returned to resolve it with the replacement part.
Sears Home Services on August 04, 2025
Carol D
James worked fast and got our ac up and running
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear that James worked quickly to get your AC up and running.
Sears Home Services on August 04, 2025
John J
Michael W. called just before coming and was right on time. He diagnosed the problem with our dryer, and was very efficient in the repair. He cleaned up after the job. Mike was very patient and kind to two of our younger grandchildren who watched him throughout the repair. We would enjoy his returning to repair our appliances in the future.
Customer service response - Thank you for your positive feedback, John! We're glad to hear that Michael was punctual, efficient, and kind during the repair, and we look forward to serving you again.
Sears Home Services on August 03, 2025
Chad A
Very professional and friendly. Did a great job patiently trouble shooting our issue until it 100% fixed.
Customer service response - Thank you for your positive feedback, Chad! We're glad to hear that our technician was professional, friendly, and patient in troubleshooting your issue.
Sears Home Services on July 29, 2025
Riccardo D
Have to say best technician i have ever had. Respectful, very well educated and solved my problem in no time. JAMES IS THE BEST OF THE BEST. Thank you very much
Customer service response - Thank you for your positive feedback, Riccardo! We're glad to hear that James was respectful, well-educated, and quickly solved your problem.
Sears Home Services on July 24, 2025
Claudine P
Casey did a great job and was friendly and knowledgeable.
Customer service response - Thank you for your positive feedback, Claudine! We're glad to hear that Casey was friendly and knowledgeable while doing a great job.
Sears Home Services on July 24, 2025
C S
Very knowledgeable and nice gentleman. He obviously knew what he was doing and took all the time he needed to get the job done right.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable and took the time to get the job done right.
Sears Home Services on July 23, 2025
Patrick K
Mike was very good but you had him way across town from me because no one ever took down my address so he came late, and your crappy AI system wouldn’t allow me to edit my service address prior to the service call. And once I had a scheduled appointment I was never able to talk with a live human being until Mike called to get my address. Good technician; lousy communication technology in order to save money on salaries. Your guys walk into homes already behind the eight ball.
Customer service response - Thank you for your feedback, Patrick. We're glad to hear Mike was very good, and we apologize for the communication issues you experienced.
Sears Home Services on July 23, 2025
Kim E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 22, 2025
Konstantin B
The technician was absolutely amazing! He was very thorough and very competent. I highly recommend him! I also appreciate that he was more honest than anyone else I've had before.
Customer service response - Thank you for your positive feedback, Konstantin! We're glad to hear that our technician was thorough, competent, and honest.
Sears Home Services on July 20, 2025
