7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Riccardo D
Have to say best technician i have ever had. Respectful, very well educated and solved my problem in no time. JAMES IS THE BEST OF THE BEST. Thank you very much
Customer service response - Thank you for your positive feedback, Riccardo! We're glad to hear that James was respectful, well-educated, and quickly solved your problem.
Sears Home Services on July 24, 2025
Claudine P
Casey did a great job and was friendly and knowledgeable.
Customer service response - Thank you for your positive feedback, Claudine! We're glad to hear that Casey was friendly and knowledgeable while doing a great job.
Sears Home Services on July 24, 2025
C S
Very knowledgeable and nice gentleman. He obviously knew what he was doing and took all the time he needed to get the job done right.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable and took the time to get the job done right.
Sears Home Services on July 23, 2025
Patrick K
Mike was very good but you had him way across town from me because no one ever took down my address so he came late, and your crappy AI system wouldn’t allow me to edit my service address prior to the service call. And once I had a scheduled appointment I was never able to talk with a live human being until Mike called to get my address. Good technician; lousy communication technology in order to save money on salaries. Your guys walk into homes already behind the eight ball.
Customer service response - Thank you for your feedback, Patrick. We're glad to hear Mike was very good, and we apologize for the communication issues you experienced.
Sears Home Services on July 23, 2025
Kim E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 22, 2025
Konstantin B
The technician was absolutely amazing! He was very thorough and very competent. I highly recommend him! I also appreciate that he was more honest than anyone else I've had before.
Customer service response - Thank you for your positive feedback, Konstantin! We're glad to hear that our technician was thorough, competent, and honest.
Sears Home Services on July 20, 2025
Marianne D
James is the BEST!!!! He fixed our A/C and stayed as long as it took to trouble shoot and get our A/c running. What a pleasant man!!
Customer service response - Thank you for your positive feedback, Marianne! We're glad to hear that James was dedicated and pleasant while fixing your A/C.
Sears Home Services on July 15, 2025
MARIA L
JAMES IS EXTREMELY KNOWLEDGEABLE AND COMPLETES TASK EXPERTLY. PROFESSIONAL, TIMELY, THOROUGH.
Customer service response - Thank you for your positive feedback, Maria! We're glad to hear that James was extremely knowledgeable, professional, and thorough.
Sears Home Services on July 10, 2025
Edward F
James was very polite and quickly fixed the AC unit. Thanks!
Customer service response - Thank you for your positive feedback, Edward! We're glad to hear that James was polite and quickly fixed your AC unit.
Sears Home Services on June 30, 2025
Joachim S
Knowledgeable, friendly and helpful. Thank you Srgio!
Customer service response - Thank you for your positive feedback, Joachim! We're glad to hear that Sergio was knowledgeable, friendly, and helpful.
Sears Home Services on June 29, 2025
