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7001 S University Blvd Reviews
Read reviews from customers who used our services at 7001 S University Blvd
Total reviews
381
Average Rating
4.5/5
My experience is not with the technician but with Sears Benefits Department. My refrigerator I less than 3 years old and has stopped working 5 times! Sears promised me a new refrigerator if it broke again. This time when they came out they said they couldn’t find my previous repair orders and would have to start all over with this being the first time! I’m so disappointed and frustrated with Sears. I will never buy anything from them ever again.
Lise M,
Customer service response - We're truly sorry to hear about your frustrating experience with Sears Benefits Department. Thank you for bringing this to our attention.
Sears Home Services on 1721391499885
paul W,
Customer service response - A big thank you, paul, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721211070756
barry F,
Customer service response - A big thank you, barry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721105664261
Casey is consistently outstanding!!! Sears MPA service has sadly been totally unsatisfactory. The issue with my dishwasher was originally identified in February 2024 and has not been resolved yet! I have been a Sears customer for over 40 years but this is the end!!!
eddie S,
Customer service response - We're deeply sorry to hear about your ongoing issue with your dishwasher and truly appreciate you bringing this to our attention. Thank you for your long-standing loyalty, and we're committed to resolving your concern.
Sears Home Services on 1720771952306
Tech was awesome. Scheduling department and trying to get an appointment on website or get a helpful service advisor on the phone was brutal. Impossible.
Kelly K,
Customer service response - We're glad to hear our technician impressed you, but truly sorry for the difficulties experienced with scheduling and communication. Your feedback is invaluable as we strive to improve our service.
Sears Home Services on 1720748478387
Mark S,
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720775794062
Erick did a great job.
Nancy F,
Customer service response - Thank you for acknowledging Erick's hard work. We're thrilled you're happy with the service!
Sears Home Services on 1720585546168
Erick was so kind and professional!
Mandye B,
Customer service response - Thank you for acknowledging Erick's kindness and professionalism. We're glad you're satisfied with our service!
Sears Home Services on 1720150882218
Polite and fixed my washer.
Prudence A,
Customer service response - Thank you for your kind words; we're delighted to hear your washer is running smoothly now!
Sears Home Services on 1719793150769
He was right on time , friendly, efficient.
Stephen A,
Customer service response - We're delighted to hear about your positive experience with our punctual, friendly, and efficient service. Thank you for sharing your feedback!
Sears Home Services on 1719284605095
