7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
George S
Once we received the part Tyler came out and got it installed in 30 minutes. He is a fine technician and a fine person. Sears is fortunate to have him as an employee.
Shirley C
Courteous and prompt
Customer service response - Thank you for recognizing our dedication to courteous and prompt service. We appreciate your feedback!
Sears Home Services on March 31, 2024
Janet L
Bruce was great although I didn't get the news I'd hoped for
Customer service response - Thank you for recognizing Bruce's efforts; I'm sorry the outcome wasn't as positive as expected. We appreciate your feedback.
Sears Home Services on March 27, 2024
joanne C
Customer service response - A big thank you, joanne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 26, 2024
Bill P
Very pleasant and professional.
Customer service response - Thank you for your kind words; we strive to maintain professionalism and a pleasant service. Your feedback is much appreciated!
Sears Home Services on March 20, 2024
Diane S
Very professional and knowledgeable service rep Dan. We
Customer service response - We appreciate your kind review, particularly noting Dan's professionalism and expertise. Thank you for taking your time to leave this feedback.
Sears Home Services on March 13, 2024
Steve J
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 18, 2024
Sharon J
He was great. And timely. New what he was doing
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our technician was knowledgeable and efficient in resolving your appliance issue.
Sears Home Services on February 14, 2024
Steve T
Dimitri figured out the problem and solved it. Very good experience. He found the camping can opener that was jamming the disposal.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Dimitri was able to identify and resolve the issue with the camping can opener in your disposal. We appreciate your feedback.
Sears Home Services on February 06, 2024
Rob W
Daniel C. was a fantastic, knowledgable technician for our Kenmore fridge repair. There was a little speedbump when the service company sent the wrong part to our house, so Daniel was unable to perform the repair on the second (after the initial diagnostic) appointment. He immediately ordered the correct part and scheduled another repair appointment. When he came back the next time, he again arrived on time and made the repairs in less than an hour. I would definitely use the same company again if we need future repairs.
Customer service response - Thank you for taking the time to review Sears Appliance Repair and we apologize for any inconvenience caused by initially sending the wrong part. We appreciate your understanding and are glad to hear that Daniel provided excellent service and was able to complete the repairs efficiently. We look forward to serving you again in the future.
Sears Home Services on February 02, 2024
