7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marc M
Diane S
Terry A
Excellent knowledge, very quick diagnosis, clearly explained everything and was very friendly.
Customer service response - Thank you so much for taking the time to leave a review. We appreciate your kind words and are glad to hear that you found our service to be excellent. We strive to provide quick diagnosis, clear explanations, and friendly service to all of our customers. Thank you for choosing our sears appliance repair .
Sears Home Services on January 26, 2024
Sheila M
Tyler was awesome informative and focused on me the customer rather than trying to upsell services. He answered all my questions and was very professional. You could truly tell he cared about the customer.
Customer service response - Thank you for your review. We're glad to hear that Tyler provided excellent service and prioritized your needs as a customer. We appreciate your feedback and it was a pleasure serving you.
Sears Home Services on February 06, 2024
Linda B
Professional, friendly, prompt and got the job done quickly
Lisa J
The system to text for the timing of the repairman’s arrival helped a lot. The repairman was polite and completed the job fast.
Diane W
Jason was friendly and professional when servicing our appliances. It was a pleasure to have him come to our home for service!
Bruce L
Scott B
Terry A
James was very nice and fixed my heat. However he left to get a part and didn’t come back until 6 hrs later. I had no phone number for Sears to check on what was going on. No number on your website. No way to contact anyone to find out why this took 6 hrs or why he had not returned so made for an extremely frustrating day.
