7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Claudine P
Casey did a great job and was friendly and knowledgeable.
C S
Very knowledgeable and nice gentleman. He obviously knew what he was doing and took all the time he needed to get the job done right.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable and took the time to get the job done right.
Sears Home Services on July 23, 2025
Patrick K
Mike was very good but you had him way across town from me because no one ever took down my address so he came late, and your crappy AI system wouldn’t allow me to edit my service address prior to the service call. And once I had a scheduled appointment I was never able to talk with a live human being until Mike called to get my address. Good technician; lousy communication technology in order to save money on salaries. Your guys walk into homes already behind the eight ball.
Customer service response - Thank you for your feedback, Patrick. We're glad to hear Mike was very good, and we apologize for the communication issues you experienced.
Sears Home Services on July 23, 2025
Kim E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 22, 2025
