7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frank H
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 24, 2024
Katherine M
Customer service response - Thank you so much for the fantastic 5-star rating, Katherine! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 22, 2024
Lise M
My experience is not with the technician but with Sears Benefits Department. My refrigerator I less than 3 years old and has stopped working 5 times! Sears promised me a new refrigerator if it broke again. This time when they came out they said they couldn’t find my previous repair orders and would have to start all over with this being the first time! I’m so disappointed and frustrated with Sears. I will never buy anything from them ever again.
Customer service response - We're truly sorry to hear about your frustrating experience with Sears Benefits Department. Thank you for bringing this to our attention.
Sears Home Services on July 19, 2024
paul W
Customer service response - A big thank you, paul, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
barry F
Customer service response - A big thank you, barry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Thomas P
James was great to work with. He is the perfect example of a professional that cares about his craft and customers.
Customer service response - Thank to for acknowledging James's hard work and dedication. We're thrilled to hear about your positive experience.
Sears Home Services on July 15, 2024
eddie S
Casey is consistently outstanding!!! Sears MPA service has sadly been totally unsatisfactory. The issue with my dishwasher was originally identified in February 2024 and has not been resolved yet! I have been a Sears customer for over 40 years but this is the end!!!
Customer service response - We're deeply sorry to hear about your ongoing issue with your dishwasher and truly appreciate you bringing this to our attention. Thank you for your long-standing loyalty, and we're committed to resolving your concern.
Sears Home Services on July 12, 2024
Kelly K
Tech was awesome. Scheduling department and trying to get an appointment on website or get a helpful service advisor on the phone was brutal. Impossible.
Customer service response - We're glad to hear our technician impressed you, but truly sorry for the difficulties experienced with scheduling and communication. Your feedback is invaluable as we strive to improve our service.
Sears Home Services on July 11, 2024
Mark S
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Nancy F
Erick did a great job.
Customer service response - Thank you for acknowledging Erick's hard work. We're thrilled you're happy with the service!
Sears Home Services on July 09, 2024
