7001 S University Blvd Reviews
Read reviews from customers who used our services at 7001 S University Blvd
Total reviews
359
Average Rating
4.5/5
Erick was so kind and professional!
Mandye B,
Customer service response - Thank you for acknowledging Erick's kindness and professionalism. We're glad you're satisfied with our service!
Sears Home Services on 1720150882218
Polite and fixed my washer.
Prudence A,
Customer service response - Thank you for your kind words; we're delighted to hear your washer is running smoothly now!
Sears Home Services on 1719793150769
He was right on time , friendly, efficient.
Stephen A,
Customer service response - We're delighted to hear about your positive experience with our punctual, friendly, and efficient service. Thank you for sharing your feedback!
Sears Home Services on 1719284605095
Casey did a great job and took the time necessary to find root of the problem. 45 minutes spent to find what turned out to be a really easy fix. Thank you Casey for taking the time to do the job right!
Scott S,
Customer service response - We’re so glad to hear about your positive experience with Casey! Thank you for acknowledging his thorough work and for choosing our services.
Sears Home Services on 1719195395681
Technician arrived on time and was courteous and friendly. Technician had the part in his truck so the replacement and repair was done same day which was awesome. Very happy with the service I received.
Michele H,
Customer service response - Thank you for sharing your positive experience! We’re thrilled to hear you were satisfied with our prompt and efficient service.
Sears Home Services on 1718864002475
Super nice! Knew his stuff’ we like him a lot’
Karen A,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our knowledgeable team.
Sears Home Services on 1718932628532
Nancy K,
Customer service response - A big thank you, Nancy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718854661120
Stephen B,
Customer service response - A big thank you, Stephen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718595691577
Erick provided excellent service but he ordered 2 parts on April 2 and the second one came one week ago --June 7 after endless phone calls, being on hold almost every day and experiencing misery. I waited all day yesterday and then got word that the appointment had been moved to Monday. A kind person found a cancellation today. Erick knew none of this. He installed the two parts and apologized for my long wait. I am very disappointed in Sears. Erick was the best but Sears is a source of much chaos now. I am still waiting to hear about replacement of my dishwasher. That has been escalated six times now. This is not acceptable service for a Master Protection Plan we have counted on for decades.
Marla K,
Customer service response - We're truly sorry for the delays and inconvenience you experienced, but we're glad to hear Erick provided excellent service. Thank you for your patience and for sharing your feedback; we're working to improve our processes.
Sears Home Services on 1718337410846
Fran O,
Customer service response - A big thank you, Fran, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718594420834