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302 Colorado Avenue Reviews
Read reviews from customers who used our services at 302 Colorado Avenue
Total reviews
209
Average Rating
4.5/5
karla F,
Customer service response - Thank you for the amazing 5-star review, Karla! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790104228331
Tessa B,
Customer service response - Thank you for the amazing 5-star review, Tessa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789429066508
Bernardo was fantastic. Sears AI very challenging to use. Need live agent.
roni M,
Customer service response - Thank you for your feedback, Roni! We're glad to hear Bernardo was fantastic, and we appreciate your input on improving our service.
Sears Home Services on 1787944746088
Jesus I was extremely communicative managed to move our appointment up, super helpful and very respectful, efficient and patient I would highly recommend him. He was here almost an hour old told used his steamer to defrost ice blocking the return vent. No parts were needed. But Sears charged me $409 for the labor only. Not his fault of course and I bet he didn’t make even us more percentage of that.
Ruth M,
Customer service response - Thank you for your feedback, Ruth! We're glad to hear Jesus was communicative, helpful, and efficient in resolving the issue with your appliance.
Sears Home Services on 1787685436852
Efficient on task pleasant
DR B,
Customer service response - Thank you for your feedback! We're glad to hear the service was efficient, on task, and pleasant.
Sears Home Services on 1785859029677
The technician was professional and knew exactly what to do. Not much a talker but friendly enough and did not waste any time.
Candy T,
Customer service response - Thank you for your feedback, Candy! We're glad to hear the technician was professional, knowledgeable, and efficient.
Sears Home Services on 1785802315653
Professional and friendly
Jessica E,
Customer service response - Thank you for your feedback, Jessica! We're glad to hear the service was professional and friendly.
Sears Home Services on 1785786598044
All in all, great service. On time and on point! Also concerned about not making a mess in your house.
Paolo B,
Customer service response - Thank you for your feedback, Paolo! We're glad to hear the service was great, on time, and considerate of your home.
Sears Home Services on 1785365893525
Great experience with Justin. Came on time and fixed our dryer after several other repairmen misdiagnosed. Brilliant!
Ken C,
Customer service response - Thank you for your feedback, Ken! We're glad to hear Justin provided a great experience and successfully fixed your dryer.
Sears Home Services on 1784150635718
He was very kind and on time. Did the job very quickly
Yafa B,
Customer service response - Thank you for your feedback, Yafa! We're glad to hear you received kind and timely service.
Sears Home Services on 1784149471005
The Sears technician's have all been excellent. They do a complete job, are courteous, and explain what is happening. I have had a protection agreement with Sears for years because of the service.
Ruth F,
Customer service response - Thank you for your feedback, Ruth! We're glad to hear our technicians have consistently provided excellent service and that you've found value in our protection agreement.
Sears Home Services on 1783969790583
He was very nice and (hopefully) fixed the problem.
Marsha B,
Customer service response - Thank you for your feedback, Marsha! We're glad to hear he was nice and hope the problem is resolved.
Sears Home Services on 1782341065548
I was able to obtain a service call on the same day (for the dryer). Jesus F, the Sears technician, kept me informed of his ETA. When he arrived, he explained clearly what he did for the preventive maintenance of the appliances and he was very thorough in his work. He seemed very knowledgeable. He was very polite and considerate. I am very happy with the service calls.
Marie M,
Customer service response - Thank you for your feedback, Marie! We're glad to hear Jesus F was knowledgeable, polite, and thorough, and that you were happy with the same-day service call.
Sears Home Services on 1781906456355
Sandra K,
Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781650933678
Bernardo is a hard worker and explained everything to my husband and me after making repairs to our Kenmore washing machine.
Mollie B,
Customer service response - Thank you for your feedback, Mollie! We're glad to hear Bernardo was a hard worker and provided clear explanations after repairing your Kenmore washing machine.
Sears Home Services on 1780497306946
Bernard was knowledgeable, professional and reliable. He did a great job repairing our Bosch dishwasher.
Judi G,
Customer service response - Thank you for your feedback, Judi! We're glad to hear Bernard was knowledgeable, professional, and reliable in repairing your Bosch dishwasher.
Sears Home Services on 1779403454503
Arturo J,
Customer service response - Thank you for the amazing 5-star review, Arturo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777495093098
Sears assigned appliance technician, Dameon H. arrived and completely looked over the Kenmore dryer to make sure my dryer works. He did a thorough cleaning of all parts of the dryer. He noticed that the rollers which was causing the screeching noise needed to be replaced. In addition he also noticed that the belts were worn out and needed to replaced before the belts caused a total malfunction of the dryer. Dameon was always professional and quickly fixed and repaired my dryer. He went through the entire dryer to make sure all parts were in good working condition ensuring the dryer will continue to work daily. Thank you Dameon
Anne S,
Customer service response - Thank you for your feedback, Anne! We're glad to hear our technician thoroughly inspected your GE dryer and identified the issue with the timer.
Sears Home Services on 1776718564842
Best knowledge of his trade, honest and reliable.
Moacyr S,
WALKER W,
Customer service response - Thank you for the amazing 5-star review, Walker! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775723383687
nicon99,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775490633653
Edwin and Toni were both courteous, on time, kept us abreast of their arrival times, and how long things would take, etc. and they did a great job replacing the heart, or decompressor of our refrigerator!
Grazia C,
Customer service response - Thank you for your positive feedback, Grazia! We're happy to hear that Edwin and Toni were courteous and did a great job with your refrigerator repair.
Sears Home Services on 1773879489961
The technician was extremely professional and thorough. This was a warranty call through GE. The technician completed the task to the extent possible and hope it resolves the issue if not we can call back. For now he did all he could do and that’s all I expect.
Ali A,
Customer service response - Thank you for your positive feedback, Ali! We're happy to hear our technician was professional and thorough during your warranty call.
Sears Home Services on 1773360781601
Azin B,
Customer service response - Thank you so much for the 5-star rating, Azin! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772496303911
Emmanuel was a good service repairman, and he did a very good job.
Ken S,
Customer service response - Thank you for your positive feedback, Ken! We're happy to hear that Emmanuel provided a good service and did a very good job.
Sears Home Services on 1769394441739
