3845 State St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (142 reviews)
Thank you, Brian!
December 29, 2023
Overall rating

Brian was extremely helpful and very honest in regards to our options about our broken washer. He thoroughly walked us through those options, and he found a solution for us that didn't break the bank. We appreciate his kindness and help! We will definitely request Brian for any future problems. Thank you!

Andrea, Santa Barbara, CA

Great Tech
December 27, 2023
Overall rating

Brian was very knowledgeable, fixed the issue quickly, and showed us how to do things so it didn't happen again. He was so good I wasn't upset that the arrival window was missed. I would recommend him to anyone.

Ed A, Goleta, CA

Matthew F is awesome
December 26, 2023
Overall rating

Very pleased with Matthew! Keep up the good work! Efficient and knowledgeable and friendly.

Troy G, Santa Barbara, CA

Luigi is excellent
December 20, 2023
Overall rating

Luigi was amazingly helpful and thorough! What a nice man.

Alethea, Santa Barbara, CA

I hope this can be resolved quickly
December 19, 2023
Overall rating

Great agent but the issue is not resolved yet. Escalated but awaiting call back.

Roy G, Goleta, CA

Patient and Helpful
December 13, 2023
Overall rating

Carlos was helpful in solving our mysterious LG dishwasher error code issue, when no self-troubleshooting techniques worked. Although it took a couple of visits to repair the issue, our dishwasher is back in working order. Carlos was considerate and patient throughout the process. Highly recommend.

AE, Goleta, CA

Washer and Dryer Service
December 13, 2023
Overall rating

Technician was on time and communicated all the issues regarding the service call.

Ray G, Carpinteria, CA

Washer repair
November 22, 2023
Overall rating

Brian was thorough & considerate & got the job done.

Neil P, Carpinteria, CA

Washing machine repair- excellent customer service
November 04, 2023
Overall rating

Excellent service.. Brian was quick to diagnose the issue, get the parts ordered, and repair promptly. He was an excellent communicator, careful with his work, and overall a true professional!

M W, Santa Barbara, CA

Carlos could not have been nicer or more informative
November 03, 2023
Overall rating

Thank you Carlos!! His efficiency and information was helpful

Susan S, Santa Barbara, CA

Average Rating: 4.8/5 (142 reviews)

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