9000 Northgate Mall Reviews

Read reviews from customers who used our services at 9000 Northgate Mall


Total reviews

198


Average Rating

4.7/5

Excellent
December 22, 2025
Overall rating

Patricio came in, very friendly, and accessed the problem with our refrigerator. He fixed the problem in minutes. He gave us some very helpful tips and advised us on caring for our 20 year old refrigerator in the future. Thank you.

Jana S,

San Rafael, CA
Great service
December 19, 2025
Overall rating

Le Roy was very efficient and cordial. He kept me informed along the way.

David M,

Novato, CA
20 year old Dishwasher
December 19, 2025
Overall rating

Leroy was on time, very friendly, competent, had all of needed tools with him. He did a through analysis and service. found sever problems that could be the problem and corrected them. Ran several tests after reassembling the dishwasher with no leaks. I am very satisfied with his work and skill.

William M,

Petaluma, CA
Exceptional Customer Service
November 20, 2025
Overall rating

Leroy was professional, courteous and informative with a great sense of humor.

Morgan S,

Sonoma, CA
Oven repair
November 16, 2025
Overall rating

Leroy diagnosed and solved the problem taking all appropriate steps. Estimates of time and money involved were accurate. Even my dog was drawn to him and vice-versa

Michelle M,

San Rafael, CA
Awesome individual
November 07, 2025
Overall rating

Leroy was very good,very efficient. He knew his stuff. The dryer was in a tight spot and he handled it very well, so I'm very impressed with everything. The whole experience was just cool. Oh, by the way, he's an awesome guy Thanks Leroy

Dutch M,

Novato, CA
Wonderful customer service!
November 07, 2025
Overall rating

Leroy was friendly, knowledgeable and went above and beyond to ensure the issue with my dishwasher was resolved. He was very patient with my large dogs that kept getting in the way! Thank you Leroy!!

Renee M,

Sonoma, CA
Excellent Customer Service
October 13, 2025
Overall rating

Leroy is a very nice technician and should be given a raise for his professionalism and excellent customer service.

Benita M,

Novato, CA
Excellent service from technician!
October 13, 2025
Overall rating

All process from calling ahead until service completed was great

Ignacio C,

San Rafael, CA
Excellent
September 18, 2025
Overall rating

Bobby was friendly and explained what was wrong and efficient

Megan H,

Greenbrae, CA