9000 Northgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
So great with detail, consideration & troubleshooting!
John acted as if the range was his own. He explained everything he was doing. He was very tidy very thoughtful very polite. You couldn't wish for a better technician!
Alison W, Sonoma, CA
Fridge
Very nice man. Did an excellent job fixing my fridge door.
Lilsy T, Petaluma, CA
The Best
Next time I need something fixed right the first time, I hope I get Bobby!
Max B, Novato, CA
Bobby is the best !!!
This is the 2nd time Bobby has come to our home. He is wonderful. Nice, polite, articulate, smart - I cannot say enough. The first time he diagnosed the problem and ordered parts. I am a computer engineer and I watched how he zeroed in on the problem. When he returned to install the parts, it was a similar, very good experience. Thank you for sending him. He is the best service man we have had in our home.
Robert B, Novato, CA
Sears Warranty Service
Bobby has always been forthrite with us. Sears Warranty service not so much. Our washer has been leaking for years and I always thought it was the drain until I bought what I thought was going to be a temporary washer…until my washer was repaired again for the 20th time… So…Sears let us down….and we didn't know about it until we replaced the washer And with a new washer I no longer worry about having massive quantities of water in the garage/laundry room…so Sears warranty service failed us…
Eric W, Novato, CA
Tom and Sears home warranty
Tom is the best. Sears warranty service is the worst.
Eric W, Novato, CA
Very Helpful
Patricio was helpful, patient, and explained everything clearly. And he fixed the problem!
Stephanie V, Mill Valley, CA
stovetop
Bobby was very polite and service was great . On time and checked stovetop out completely . Very satisfied with service .
Thomas J, Petaluma, CA
Excellent service
I appreciated the willingness to discuss issue and answer my questions and queries about my range. Also respected my property - I am fussy about being careful. Very polite and personable - which leaves an impression of someone who takes pride in their work and are competent.
Patricia P, Novato, CA
Great service ...with a smile!
Tom was knowledgeable, personable and efficient. And he said nice things to the dog and cats. We would recommend him to anyone needing help with their Sears equipment.
Kevin P, Novato, CA
