9000 Northgate Mall Reviews

Read reviews from customers who used our services at 9000 Northgate Mall


Total reviews

197


Average Rating

4.7/5

Check 4 appliances
October 14, 2023
Overall rating

John was knowledgeable and shared upkeep information regarding all the appliances. He was friendly,courteous, explaining the problems with the range that I was able to understand. As a senior I appreciated the time he gave me for explanations.

Dawn M,

Petaluma, CA
Helpful service call.
October 13, 2023
Overall rating

Jason was very professional, friendly and clearly communicated my options. Always appreciate the Sears Service team members. Thanks.

Evan K,

Cardiff, CA
Patricio is friendly and great at his job!
October 11, 2023
Overall rating

Patricio was friendly and very knowledgeable. It was a pleasure to work with Patricio. He knew exactly what needed to be done, he had all of the tools and he completed the job quickly.

Wesley H,

San Rafael, CA
Dishwasher repair
October 10, 2023
Overall rating

John was a good technician who explained everything. When I declined repair due to cost vs. new, he told me about Sears home warranty. Good technician with high knowledge.

Brian Z,

Petaluma, CA
Bobby is a Pro
October 09, 2023
Overall rating

He has come a few times to help and in. Every case is professional demeanor and his work quality is excellent. It's a relief to see him at the front door !

Robert H,

Novato, CA
Bobby always is polite and efficient
October 04, 2023
Overall rating

Cost too much for senior citizen - small part and time to install do not justify cost

John W,

Corte Madera, CA
So great with detail, consideration & troubleshooting!
October 03, 2023
Overall rating

John acted as if the range was his own. He explained everything he was doing. He was very tidy very thoughtful very polite. You couldn't wish for a better technician!

Alison W,

Sonoma, CA
Fridge
October 03, 2023
Overall rating

Very nice man. Did an excellent job fixing my fridge door.

Lilsy T,

Petaluma, CA
The Best
October 02, 2023
Overall rating

Next time I need something fixed right the first time, I hope I get Bobby!

Max B,

Novato, CA
Bobby is the best !!!
October 02, 2023
Overall rating

This is the 2nd time Bobby has come to our home. He is wonderful. Nice, polite, articulate, smart - I cannot say enough. The first time he diagnosed the problem and ordered parts. I am a computer engineer and I watched how he zeroed in on the problem. When he returned to install the parts, it was a similar, very good experience. Thank you for sending him. He is the best service man we have had in our home.

Robert B,

Novato, CA