9000 Northgate Mall Reviews

Read reviews from customers who used our services at 9000 Northgate Mall


Total reviews

198


Average Rating

4.7/5

Washing Machine Trouble
September 10, 2024
Overall rating

Bobby fit me in a day earlier than my appointment, arrived on time, was super polite/professional/friendly, diagnosed the situation in minutes and shared it with me, got approval to fix the problem and had my washing machine up and running in less than 20 minutes. Amazing! My sincere thanks.

Nick A,

San Rafael, CA
excellent technician
August 05, 2024
Overall rating

He knew what he was talking about and answered all my questions....he was very polite and courteous....

Robert T,

Petaluma, CA
Technic
July 29, 2024
Overall rating

Very happy with my technician, extremely professional and very friendly. He knows what he's doing and talking about highly recommend him. Thank you, John.

John M,

San Rafael, CA
Sears Service Call
July 24, 2024
Overall rating

Our technician was very professional and did a thorough diagnosis. Excellent service. Great communication with Sears for the whole process.

Candace B,

Sonoma, CA
Antonio refrigerator
July 23, 2024
Overall rating

Antonio is Excellent service very professional and wonderful person. Highly recommended.

John M,

San Rafael, CA
Good
July 23, 2024
Overall rating

On time, friendly,polite. Researched where part was to be installed! Finished job!

Robert S,

Novato, CA
Jose is wonderful.
July 22, 2024
Overall rating

Professional and expert in his field. He is prompt and knowledgeable. Thank you, Jose!

Ricki E,

Novato, CA
Excellent Service Technician
July 19, 2024
Overall rating

I was extremely pleased with Antonio. He was friendly, efficient and obviously very knowledgeable…a great representative of your company!

Peter H,

San Rafael, CA
On time professional employee
July 17, 2024
Overall rating

John called to let me know he was on his way and gave me an arrival time. Arrived on time. Personable. Discussed issues and offered plan to determine the problem. His discussions pinpointed the problem and after checking the equipment his statement of the problem was accurate. John had the part needed and installed it in reasonable time plus made sure the part was correct and all the problems were solved. Everything was checked and worked as they were supposed to. A great person to do the necessary work without difficulty.

Bill M,

Petaluma, CA
5
July 12, 2024
Overall rating

He was really good and he showed me pictures of what happened that had to be done by ups delivery

Dale P,

Sonoma, CA