310 Carolina St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (265 reviews)
Patricio was careful and thoughtful
April 21, 2025
Overall rating

He provided thoughtful guidance as the repairs might cost more than the appliance is worth and gave options for proceeding.

Lynn L, Oakland, CA

Fixed dryer
April 21, 2025
Overall rating

Thank you for fixing the dryer in a short amount of time.

Kaarina O, Alameda, CA

Today's appointment to troubleshoot an issue with my washer/
April 16, 2025
Overall rating

Ambrocio was pleasant and professional, and devoted all the time necessary to get the best possible outcome for my washer/dryer.

Janet S, Oakland, CA

Excellent
April 09, 2025
Overall rating

Excellent service from the service provider today

Donna S, Alameda, CA

Kitchenaid Fridge repair
March 11, 2025
Overall rating

Anthony was very thorough. I only wish he had called a little sooner to tell me he would be arriving later than the given window. We worked it out- and he called 20 min before arrival so I could go to my office . It is hard not to speak to an actual human when scheduling to ask for a 20-30 min call before arrival, 4 hour windows are long. He did a good job.

Susan C, San Francisco, CA

A job well done.
March 10, 2025
Overall rating

Patrick Y did a great job repairing our old Kenmore washing machine. He is knowledgeable, professional and courteous and successfully analyzed and fixed the problem. It was a pleasure dealing with him .

Jeff S, Oakland, CA

Sears technician
March 10, 2025
Overall rating

Patrick is very great in doing his job. He is very knowledgeable and explains what needs to be done to my Appliance.

Mary K, Oakland, CA

Outstanding service!
March 07, 2025
Overall rating

Patricio was warm, informative, efficient and professional. I actually learned a couple of things. He explained everything he did and answered all of my questions. I'm completely satisfied. Thank you, Patricio!

Rose, Oakland, CA

Great job!
March 05, 2025
Overall rating

Anthony was the technician who came both times to service our ice maker which he took the effort to ensure so that someone wouldn't have to start the whole diagnosis process again. He was very polite and did a great job of diagnosing and solving the problem.

Jeffrey K, San Francisco, CA

He was very helpful
March 04, 2025
Overall rating

He helped me and explained things. I now understand what happened.

Leila B, Alameda, CA

Average Rating: 4.8/5 (265 reviews)
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