310 Carolina St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (270 reviews)
Very fast and very nice
July 11, 2025
Overall rating

I really appreciate how quickly he worked and how he explained

Lizette V, Emeryville, CA

Seamless process
July 11, 2025
Overall rating

The over the phone diagnostic was a great start (part needed to be ordered) and Patrick was patient (we had a small glitch at the security desk), efficient, and communicative. He called me to let me know the oven latch was replaced and working.

Gregory P, San Francisco, CA

washing machine repair
July 10, 2025
Overall rating

Excellent & knowledgeable service! Patrick was pleasant and thorough in his work.

Carolyn S, Oakland, CA

KEN MOORE washer repair
July 08, 2025
Overall rating

SLOAN was very knowledgeable and very professional….. an asset to your company

Darrell J, San Francisco, CA

Great Service Technician
July 08, 2025
Overall rating

Sloan was very knowledgeable, courteous, and kind. I would recommend him to anyone who needs their home appliances looked at.

Barbara V, San Francisco, CA

WELL DONE!
June 03, 2025
Overall rating

He arrived early, was polite, efficient, quickly analyzed the problem, applied solutions sufficient to make the oven usable. And explained how to proceed. Very professional and well done.

Marti W, Oakland, CA

The most fantastic technician I've met!
May 30, 2025
Overall rating

It took Anthony hours to get the unit out of the kitchen cabinet and worked on it with utmost attention to details and with full discipline. The best!!

Sahba A, San Francisco, CA

Stove top Service
May 29, 2025
Overall rating

Great service. On time, professional, very polite, easy to schedule.

Michael K, Oakland, CA

Samsung Washer Home Repair
May 28, 2025
Overall rating

Lorenzo was great. He was patient and told me what went wrong with the machine. The UE error code never showed up while Lorenzo and I waited for the washer to finish its 26 mins Quick Wash cycle. The UE code indicates imbalance drum. As always, when the repair man or car mechanic showed up, the error light did not come on. I showed him the photo I took with the UE code. He explained it had to do with the worn bearings of the drum. He told me to listen to the spin cycle and its abnormal noise, the drum is out of alignment. He estimated approximately the cost for repair.

Wanyee F, San Francisco, CA

Dryer service
May 09, 2025
Overall rating

He did a great job and finished up the work quickly

Paul M, San Francisco, CA

Average Rating: 4.8/5 (270 reviews)