1178 El Camino Real Reviews
Showing most recent reviews from verified customers of Sears Home Services
Problem reported, problem fixed
Jimmy and Kevin both worked on my fridge since it hadn't been dispensing ice. Both were professional and efficient. I hope my fridge won't need any more attention but if it does, I hope either one of these guys is available. A+
Chris Y, Daly City, CA
Great Tech!
Kevin was great! Wonderful job and very much appreciated! Quickly diagnosed my problem and his excellent knowledge regarding the manufacturer helped me to refer my problem back to the manufacturer! Awesome, thanks Kevin!
Anthony T, South San Francisco, CA
Water and ice dispensers are not working
Jimmy explained clearly easy to understand and he got to my house on time
Anthony C, Daly City, CA
Thank you, Lorenzo
It was such a pleasure to have such a wonderful kind person come in with such a professional attitude and do such a beautiful job. He spent quality time and was very thorough and everything that he did and I was extremely impressed and I have to say this is a true exemplary professional. I was really impressed with his quality of work and he did everything and cleaned up everything afterwards.
Dimitria L, Burlingame, CA
Freezer door switch assembly
Jimmy showed me how to replace the assembly. I received the parts today and replaced the broken one. Looks good, freezer is back to normal. Excellent customer service.
Reynaldo N, Daly City, CA
Ice Machine Repair
Great service and knowledgeable. He noticed our refrigerator water filter had not been properly set up and he did it.
Deborah K, Woodside, CA
Kevin and my dryer
He was great. Fast, on time, and he gave me some tips about drying large numbers of wet towels. Like, don't. Maybe 5-6 at a time. He also cleaned a lot of lint that was lurking at the bottom of the dryer. Thanks to Kevin for affirming my continued faith in Sears.
Karl S, Menlo Park, CA
Great customer service
Great customer service
Margarita A, Pacifica, CA
Washing machine trouble
We had a great experience with Chris. He was professional, friendly and very helpful!
Phillip A, San Bruno, CA
Great guy
Lorenzo was great, trouble shot the problem in 5 minuites. Unfortunately the part needed to make the repair is no longer available- 10 years old. No reason to buy a top of the line steam unit if you're going to throw it away in ten years. Buy a cheap one every year an throw that thing away, No warranty needed and it's new every year. That's America
Gary C, Pescadero, CA
