1178 El Camino Real Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (190 reviews)

Johnny I

May 19, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 18, 2025

Regina W

May 19, 2025

Tasks were handled skillfully with explanations, and questions were answered. The service problem was solved. Thank you

Source: Google

Customer service response - Thank you for your feedback, Regina! We're glad to hear the tasks were handled skillfully and your questions were answered.

Sears Home Services on May 18, 2025

Jason L

May 15, 2025

Lorenzo was kind and respectful in addition to being very thorough in his examination and fixing of the problem.

Source: Google

Customer service response - Thank you for your feedback, Jason! We're glad to hear Lorenzo was kind, respectful, and thorough in resolving the issue.

Sears Home Services on May 15, 2025

Kcenia M

May 09, 2025

Christopher is a nice technician and he knows right away what’s going on my refrigerator is not cooling but he did good right away. Thank you very much for good job or work

Source: Google

Customer service response - Thank you for your feedback, Kcenia! We're glad to hear Christopher quickly identified and resolved the issue with your refrigerator.

Sears Home Services on May 09, 2025

Zulena P

May 08, 2025

Even though he was 3 hours past my schedule time - he was very polite and knowledgeable which is always a plus.

Source: Google

Customer service response - Thank you for your feedback, Zulena! We're glad to hear our technician was polite and knowledgeable, and we appreciate your patience with the timing.

Sears Home Services on May 08, 2025

mike M

May 01, 2025

Finaly got furance and air running. all working good

Source: Google

Customer service response - Thank you for your feedback, Mike! We're glad to hear your furnace and air are running well.

Sears Home Services on May 01, 2025

Fred M

May 01, 2025

Very professional diagnosed problems, and got parts locally, fixed it now its up and running furnaces

Source: Google

Customer service response - Thank you for your feedback, Fred! We're glad to hear our technician was professional and quickly got your furnace up and running.

Sears Home Services on May 01, 2025

Susan J

April 27, 2025

Very professional and courteous.

Source: Google

Customer service response - Thank you for your feedback, Susan! We're glad to hear you found our service professional and courteous.

Sears Home Services on April 27, 2025

Alma C

April 24, 2025

Anthony came at the time he specified in his text. He asked me relevant questions then began looking over the refrigerator as he took pictures. When he got to the freezer he quickly diagnosed the most possible problem. He showed me ice on the door edge and water droplets on the food. He explained to me how to fix the problem by rearranging the food so that door closes more securely.

Source: Google

Customer service response - Thank you for your feedback, Alma! We're glad to hear Anthony was punctual and thorough in diagnosing and explaining the issue with your refrigerator.

Sears Home Services on April 24, 2025

Bob A

April 20, 2025

Patrick was timely, efficient and very professional. He located the problem with my dishwasher quickly and remedied the situation.

Source: Google

Customer service response - Thank you for your feedback, Bob! We're glad to hear Patrick was timely, efficient, and professional in resolving your dishwasher issue.

Sears Home Services on April 20, 2025

Average Rating: 4.4/5 (190 reviews)