1178 El Camino Real Reviews
Read reviews from customers who used our services at 1178 El Camino Real
Total reviews
325
Average Rating
4.3/5
The technician was amazing. I am so grateful to him for fixing my washing machine. He was timely, h9nest, and explained what he was doing. Sears is very fortunate to have him.
Michele J,
Customer service response - Thank you for your feedback, Michele! We're glad to hear our technician was amazing, timely, and honest in fixing your washing machine.
Sears Home Services on 1752807591606
Juli P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752717402597
The technician came on time very nice and helpful I’m thinking about getting a warranty on all of my appliances.
dirtydiva410,
Customer service response - Thank you for your feedback! We're glad to hear our technician was punctual, nice, and helpful.
Sears Home Services on 1752454194655
Very professional...I liked everything including the AI scheduler that answered my question. I would've liked the Technition to have called me earlier, letting me know he was running late... however, he let me know later that he was 20 minutes away, which was helpful. He was very polite and skilled and clean, And eager to find out what was wrong with my dishwasher and wanted to help me fix it. He was also patient about my hearing deficit. Overall, very good service!
Jeanne G,
Customer service response - Thank you for your feedback, Jeanne! We're glad to hear you appreciated the professional service and that our technician was polite, skilled, and accommodating.
Sears Home Services on 1751865879938
Mr Lorenzo is efficient unlike your other technician who came to my home.
Diana P,
Customer service response - Thank you for your feedback, Diana! We're glad to hear Mr. Lorenzo provided efficient service.
Sears Home Services on 1751867353802
on time, well prepared, work done efficiently and effectively
Stanley R,
Customer service response - Thank you for your feedback, Stanley! We're glad to hear the service was on time, well prepared, and done efficiently and effectively.
Sears Home Services on 1751868157158
Tech person was very knowledgeable, respectful and helpful to fixing our problem!
Barbara R,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear our technician was knowledgeable, respectful, and helpful in resolving your problem.
Sears Home Services on 1751415865741
Excellent service, fixed by the Service Technician. Everything was explained. The Service Technician got busy and worked carefully, efficiently, and thoroughly, showing me the issue, the solution, and he was pleasant. Thank you, thank you.
Carol M,
Customer service response - Thank you for your feedback, Carol! We're glad to hear the service was excellent and that our technician was thorough and pleasant in explaining everything.
Sears Home Services on 1751251350497
Anthony did a great job of repairing my freezer. Sears will be my to go to place for my repairs. Thank Anthony for your excellent customer service!
Charlotte J,
Customer service response - Thank you for your feedback, Charlotte! We're glad to hear Anthony did a great job repairing your freezer and provided excellent customer service.
Sears Home Services on 1750834422029
Quick and efficient. Too bad it was the compressor and we are now getting a new fridge instead of repairing cause it’s cheaper.
Debi C,
Customer service response - Thank you for your feedback, Debi! We're glad to hear the service was quick and efficient, even though the compressor issue led to a new fridge decision.
Sears Home Services on 1750726695887