1178 El Camino Real Reviews
Read reviews from customers who used our services at 1178 El Camino Real
Total reviews
318
Average Rating
4.3/5
Very professional and courteous.
Susan J,
Customer service response - Thank you for your feedback, Susan! We're glad to hear you found our service professional and courteous.
Sears Home Services on 1745798156947
Anthony came at the time he specified in his text. He asked me relevant questions then began looking over the refrigerator as he took pictures. When he got to the freezer he quickly diagnosed the most possible problem. He showed me ice on the door edge and water droplets on the food. He explained to me how to fix the problem by rearranging the food so that door closes more securely.
Alma C,
Customer service response - Thank you for your feedback, Alma! We're glad to hear Anthony was punctual and thorough in diagnosing and explaining the issue with your refrigerator.
Sears Home Services on 1745535044314
Patrick was timely, efficient and very professional. He located the problem with my dishwasher quickly and remedied the situation.
Bob A,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Patrick was timely, efficient, and professional in resolving your dishwasher issue.
Sears Home Services on 1745193164645
Very professional & friendly. Explained everything. Except he listed the Washer & Dryer as ADMIRAL & they are both Maytag.
V F,
Customer service response - Thank you for your feedback, V Faria! We're glad to hear our technician was professional and friendly, and we appreciate your note about the appliance brands.
Sears Home Services on 1744940141750
Sears Appliance Repair has met all my expectations. They let me know the status of my repair at every step of the way. The technicians have been prompt, thorough, respectful and clean. Thank you Sears!
Carol S,
Customer service response - Thank you for your feedback, Carol! We're glad to hear our team met your expectations and provided prompt, thorough, and respectful service.
Sears Home Services on 1744591692137
Monica M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1744592916283
The technician arrived just as I was advised. He was very helpful and knowledgeable.
John V,
Customer service response - Thank you for your feedback, John! We're glad to hear our technician was punctual, helpful, and knowledgeable.
Sears Home Services on 1743988197050
Very efficient.
Pinky B,
Customer service response - Thank you for your feedback, Pinky! We're glad to hear you found our service efficient.
Sears Home Services on 1743641373286
Had a great experience with Hung he was so professional and repaired my washer !! I was thrilled he fixed the existing washer!!! Thanks he was perfect
Jacqueline W,
Customer service response - Thank you for your feedback, Jacqueline! We're glad to hear Hung was professional and successfully repaired your washer.
Sears Home Services on 1743642240706
He was courteous, brought his own booties, cleaned up, and looked up the warrantee on the part that needed replacing.
Michael H,
Customer service response - Thank you for your feedback, Michael! We're glad to hear our technician was courteous and thorough in his service.
Sears Home Services on 1743465425179