1178 El Camino Real Reviews

Read reviews from customers who used our services at 1178 El Camino Real


Total reviews

325


Average Rating

4.3/5

November 09, 2025
Overall rating

Gary is excellent! Reliable, honest and provide timely tips

Peter S,

Customer service response - Thank you for your kind words about Gary and for appreciating his dedication to getting your AC fixed swiftly and efficiently! We're thrilled to hear about your positive experience.

Sears Home Services on 1721532566055

July 20, 2024
Overall rating

The repair technician, Ostap, was very knowledgeable and helpful.

Greg C,

Customer service response - Thank you for your positive feedback on Ostap's expertise and helpfulness. We appreciate you taking the time to share your experience.

Sears Home Services on 1721532591860

July 17, 2024
Overall rating

He came and fixed the problem and explained to my mother and I what was happening. He was really nice and polite.

Brenda R,

Customer service response - We appreciate your positive feedback and are glad you were satisfied with the service provided. Thanking your mother and you for choosing us!

Sears Home Services on 1721275440073

July 16, 2024
Overall rating

Sand,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1721106036250

July 12, 2024
Overall rating

Doug L,

Customer service response - A big thank you, Doug, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720775982794

July 18, 2024
Overall rating

Bernard was terrific. All the technicians are. However Sears customer service is beyond awful. I have been stood up because they schedule badly, they don't communicate with the customer or the technicians. Again Anthony was terrific. However it took 2 appointments to get someone here. I was bumped last week for a refrigerator repair to this week. I prayed I'd get my appointment. I shouldn't have had to do that.

Nancy W,

Customer service response - We're thrilled to hear about your positive experience with Bernard and our technicians, but deeply regret the issues encountered with scheduling and communication. Thank you for bringing this to our attention, and we are committed to improving our customer service.

Sears Home Services on 1720749493858

July 09, 2024
Overall rating

He was excellent, personable, polite and explained everything completely.

Ron B,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.

Sears Home Services on 1720585502340

July 04, 2024
Overall rating

The technician Dennis was knowledgeable efficient and polite. He was able to quickly access the problem with my portable dishwasher provided a temporary intervention and will be returning with materials that need to be ordered for a permanent solution. I greatly appreciate it his assistance

Mukulla G,

Customer service response - Thank you for taking the time to acknowledge Dennis's expertise and efficiency with your dishwasher repair. We're delighted to hear about your positive experience and look forward to providing a permanent solution soon.

Sears Home Services on 1720151122519

June 29, 2024
Overall rating

xin W,

July 01, 2024
Overall rating

Patrick show up and install the that was ordered. Now my wife can use the washer again. He checked the washer . Great job.

Gilbert L,

Customer service response - Thank you for your positive review! We're glad Patrick could help get your washer up and running again.

Sears Home Services on 1719793282918

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