1700 Stoneridge Mall Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (161 reviews)
Fixed the issue
February 07, 2025
Overall rating

Allen did a wonderful job of finding the problem and fixing it once he finally got here. I had to wait around all day for him to finish prior jobs and he said he had a number of conference calls that were internal.

Patricia N, Danville, CA

Refrigerator Repair Service
February 04, 2025
Overall rating

Desmond was on time both times he came to install new LED lights in my refrigerator. He was most courteous, helpful in explaining what he was doing, performed the repair in a very timely way, and was careful to leave things as he found them. Topnotch service. I cannot say the same for my dealings with the Sears office in arranging the appointments. They changed the appointment twice for reasons that were not valid, seem unable to correct my phone number and full address in my record, etc.

PP, San Ramon, CA

Fast and efficient
January 31, 2025
Overall rating

The install was fast and efficient! If only the right part was ordered initially this would've been fixed sooner.

AK, Dublin, CA

furnace repair
January 27, 2025
Overall rating

Hassib was very professional and efficient when repairing our furnace. He is also a nice person.

Christina L, Danville, CA

Alireza
December 21, 2024
Overall rating

Very professional and knowledgable individual. Arrived on time and resolved the issue fast.

Khody K, Danville, CA

Excellent Work
December 13, 2024
Overall rating

Excellent work, got the job done with out fuss. Great work ethic.

Rajiv N, Dublin, CA

Excellent tech service on dishwasher
November 21, 2024
Overall rating

Totally satisfied with the repair service on our Sears dishwasher today. The tech was thorough, efficient and very explanatory as he conducted the maintenance work. I would call on him for future service if we needed repair on this equipment. He was polite and professional and handled the investigation of the dishwasher issue in a timely manner.

Richard K, San Ramon, CA

Service Technician - Dryer
November 05, 2024
Overall rating

Aref was courteous and professional. He was able to diagnose two issues that were relevant to the dryer's non functioning. He resolved both and advised us to replace the vent on the back of the appliance. Thank you, Aref!

Janet H, San Ramon, CA

Technician is extremely excellent
October 31, 2024
Overall rating

The guy who came was so polite and respectful Gave good tips and fixed the issues right away

Tim, San Ramon, CA

Excellent service
October 17, 2024
Overall rating

Desmond was on time, very efficient, knowledgeable & kind. Service was excellent w a pleasant presence :)

Krissie F, Danville, CA

Average Rating: 4.5/5 (161 reviews)