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1701 Soscol Ave Reviews
Read reviews from customers who used our services at 1701 Soscol Ave
Total reviews
228
Average Rating
4.7/5
We’re very impressed with Leroy’s knowledge and success in fixing our problem. You probably should pay him more money.
MARILYN S,
Customer service response - Thank you for your review, Marilyn. We're happy to hear Leroy impressed you with his knowledge and successful repair!
Sears Home Services on 1763346153565
Great customer service
Jack H,
Customer service response - Thank you for your review, Jack. We're happy to hear you received great customer service!
Sears Home Services on 1762915695284
Very nice and efficient
Luma S,
Customer service response - Thank you for your review, Luma. We're happy to hear our service was nice and efficient!
Sears Home Services on 1762390792961
Keith was wonderful. He arrived on time, very pleasant and knowledgeable. Keith explained everything to me very well. He answered all my questions with patience and expertise. Thank you Sears for having great customer service.
Karin C,
Customer service response - Thank you for your review, Karin. We're happy to hear Keith was punctual, pleasant, and knowledgeable, and that he provided excellent customer service!
Sears Home Services on 1761868783778
Randy R,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761533109675
This was a bit complicated. My washer was fine until it tripped the breaker. I had just paid up on a 3 yr. extended service plan. It had never been serviced. Assurant sent out a Sears A&E tech who looked it over and ordered parts. Unfortunately they could not get back to finish for almost 3 weeks. So the parts came in over time. Meanwhile another tech came out without any prior notice from Bodewell. We determined that it was the door switch that was the problem first. He happened to have a universal one that worked just fine. I was up and running again. So now I still had all the parts and another visit from Sears A&E. The Sears appointment was moved up a week. So when the Sears tech came (Leroy) he agreed that if it is working good he would just return all the parts. I am happy overall that my machine got fixed in faster time. The communication was the problem. I could not just call or message the techs directly. It seems a bit convoluted.; but the service and techs were all great.
Dean D,
Customer service response - Thank you for your review, Dean. We're happy to hear your machine was fixed promptly and appreciate your feedback on the communication process.
Sears Home Services on 1761181459548
Lawrence M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1760655874701
Dylan L,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1760576541167
So thankful LeRoy was assigned! 1) he worked well beyond normal hours and showed up. 2) He was great at articulating what he was doing and what he was seeing and 3) he’s hilarious!
Jennifer C,
Customer service response - Thank you for your review, Jennifer. We're happy to hear LeRoy went above and beyond, communicated effectively, and brought humor to the service!
Sears Home Services on 1759714547267
Wanda C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759377836236
