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802-552-4364
1701 Soscol Ave Reviews
Read reviews from customers who used our services at 1701 Soscol Ave
Total reviews
228
Average Rating
4.7/5
Kimberly S,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1723690444387
Dustin M,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1718076720574
Late arrival
william O,
Customer service response - We apologize for the late arrival, William. We appreciate your feedback and are working to improve our scheduling.
Sears Home Services on 1748910466514
had to call sears to get my refund for parts returned!
Gloria H,
Customer service response - We apologize for the inconvenience you experienced with the refund process for your returned parts. Thank you for bringing this to our attention.
Sears Home Services on 1713400082901
Raul the tech was great The issues are with scheduling. I had an appointment Friday between 8-12. They called at 2 to say they weren’t going to make it
Terrie R,
Customer service response - We apologize for the trouble you've faced, Terrie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1777336929700
Zero stars. Unprofessional Inexperienced Won’t use again
Michelle T,
Customer service response - We apologize for the trouble you've faced, Michelle. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779755759878
They're supposed to be professionals, but they're anything but, I called them to come and repair my refrigerator, and when they came, they scratched it, and I asked them to replace the air filter, and he didn't know how to change it and didn't want to either. I had the filter, it just needed to be replaced, and I even have a warranty.
Ramiro C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768266522695
Terrible experience. DO NOT USE! Can’t get a live person. Never received a call, only AI text confirmation and then a complete no show after taking the whole day off work for the scheduled appointment window. Then only being offered by their AI only system a new appointment an entire week later at the earliest.
Joslyn M,
Customer service response - We apologize for the trouble you've faced, Joslyn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1764129565373
Rude. He said we did not have the right to ask of his experience with the washing machine. He said he was going to cancel the appointment and leave. As it turns out, this is the second time the machine does this where it stops turning and then works again with nothing being done. I believe I have the right to ask any technician if they come to fix an equipment if they are familiar with the machinery. He immediately was offended.
Debbie V,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1748563081645
Tech didn't fix the problem, still having issues with my washing machine. Washing machine unable to finish a cycle it makes a swicking noise when spinning and goes back to refill the basket with water over and over until mannually distribute the clothes.. wich may take several times.
Rubi A,
Customer service response - We apologize for the trouble you've faced, Rubi. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728446870722
