Appointment Lookup
802-552-4364
10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
90
Average Rating
4.4/5
The Technician was very Knowledgeable and did a Great Job 👍
Vickie,
Customer service response - Thank you for your positive feedback, Vickie! We're glad to hear that our technician was knowledgeable and did a great job.
Sears Home Services on 1766371309577
Tech was great! Thank goodness it was still under warranty. New engine in my 1 year old washer. I will say the managers need to be sure to schedule a little better and actually be there when scheduled but I still give 5 stars.
Lacey S,
Customer service response - Thank you for your feedback, Lacey! We're glad to hear that the tech was great and your washer was repaired under warranty. We appreciate your input on scheduling and will work to improve.
Sears Home Services on 1764910865076
Technician was excellent. Your website and AI scheduler barely function. I signed up for Kitchen/Laundry Maintenance bundle but only displayed washer. Calling to reschedule was a nightmare and never was accurate.
Virginia E,
Customer service response - Thank you for your feedback, Virginia! We're glad to hear that the technician was excellent, and we apologize for the issues you faced with our website and scheduling system.
Sears Home Services on 1763084427130
Very knowledgeable, great person the best
DAVID M,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was knowledgeable and a great person.
Sears Home Services on 1763083908211
Service professional expertise, first class. Diagnosed problem without delay. Corrected problem without delay.
Greg D,
Customer service response - Thank you for your positive feedback, Greg! We're glad to hear that our service professional provided first-class expertise and promptly diagnosed and corrected the problem.
Sears Home Services on 1762736758018
The Tech was very professional and polite. Thank you for fixing our washer in a timely manner
Anna A,
Customer service response - Thank you for your positive feedback, Anna! We're glad to hear that our technician was professional and polite, and that your washer was fixed promptly.
Sears Home Services on 1760575532376
I had 2 wait for a month for a part for my washing machine. It wasn't Sears's fault. They kept in touch with me both by emails and phone calls the entire time. I finally got the part yesterday and they sent someone immediately. My washer is back to running smoothly. PRAISE GOD! This was the best customer service I have had in years. I am 77 years young and this was wonderful. Thank you sooooo much.
Kathie Y,
Customer service response - Thank you for your kind words, Kathie! We're glad to hear that our team kept you informed and provided excellent customer service to get your washer running smoothly again.
Sears Home Services on 1758246019791
Technician came on time. Assessed the problem of my dishwasher as being unrepairable. Suggested a new one. After all it was twenty years old.
Linda D,
Customer service response - Thank you for your feedback, Linda! We're glad to hear that our technician was punctual and provided a helpful assessment of your dishwasher.
Sears Home Services on 1757297800896
He was nice professional and fast
Samantha T,
Customer service response - Thank you for your positive feedback, Samantha! We're glad to hear that our technician was nice, professional, and fast.
Sears Home Services on 1757032930389
Tom G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755825299451
